myMerlinPulse™ 17+
St. Jude Medical, Inc.
-
- Free
iPhone Screenshots
Description
The myMerlinPulse™ mobile application for patients is intended for use by people who have an Abbott Medical implanted heart device and access to a mobile device. The app provides remote monitoring capability of the device by transmitting information from the patient’s implanted heart device to the patient’s healthcare provider.
The App uses an internet connection through a WiFi or cellular network to send information about your implanted heart device to your healthcare provider. Your information is encrypted to ensure the privacy and security of the transmission.
The app’s intuitive user-friendly interface allows you to check if your heart device is connected with your doctor, get information about your heart device including its battery status, view the history of transmissions and send manual transmissions to your healthcare provider, and be notified if there has been a significant change in the performance of your implanted device.
This app will only function once paired with your implanted device.
This app does not currently support tablet devices.
Do not rely on the app during a medical emergency. If you experience a medical emergency, seek medical attention immediately.
What’s New
Version 1.0.107
The new version of the app provides improved security and compatibility with the latest app store requirements.
Ratings and Reviews
Concerned
Lost my Merlin pairing after a Apple general update. I reinstalled app, it is still not reading a day later. Called support, they were patient with me (at73yrs) had me go through the set up again. However, did not feel they understood my concerns. 20 min later they called me back and had me reinstall the app (and the app update). We will see!!! Why can’t we be advised when app updates are needed?? Hope this helps others!
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0000500. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
Disconnected
The app disconnected after a update I think. I don’t know what to do
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0000948. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
Poor customer service
The app stopped pairing with my device. Customer service had me to delete and reinstall the app and do several troubleshooting steps. A service call was supposedly created and no one has called back (that was a month ago).
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2021-0199705. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
App Privacy
The developer, St. Jude Medical, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- St. Jude Medical, Inc.
- Size
- 99.5 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2023 Abbott
- Price
- Free