Flo by Moen‪™‬ 4+

The combination of the Moen smart shutoff / water meter and leak detection gives me full awareness over my water usage. That is very important to me because I am using mainly rain water in my house. The reason, why I only give 4 stars instead of 5, is because there are a few little things in the app, which could be improved IMO. First during setup it asks wether I am on city water or a well, rain water is not an option. Second, it does not differentiate between appliances. Dishwasher and washing machine both fall in the same category despite different water usage. Third, There is no option to customize water using appliances. I would like to distinguish between different showers because I use different shower heads with different gpm ratings. Would be interesting to see the difference in the long run. Overall a very nice setup! UPDATE after 3 months of usage: I am still 4-star happy with this product. It just gave me a warning, that it detected an unusual event, when I took a longer-than-normal shower. Warned me, that it would shut off the water in 5 minutes. HA! Watchdog! Like it!

I installed a Flo by Moen almost a year ago and can say without hesitation that it is a good product. The App affords the homeowner complete visibility and control over the water monitor and shut-off valve system, wherever they happen to be. Yes, the system has its glitches but if the homeowner is willing to take the time to understand how to use the features, settings, and overrides, it can provide tremendous peace of mind. Use Sleep mode when you have guests staying in the home (when water usage may be much higher than normal), use Away mode when there is nobody in the home, and use Home mode under normal conditions (where “normal conditions” equate to the water usage patterns during Learning Mode), and you should rarely have “false alerts”. We had some false alerts when we were away from the home for a couple of weeks, but Moen’s customer service was extremely helpful in assuring us that we had no leaks, in identifying the issue, and in helping us resolve it with some override settings in the Advanced Features. The Daily Micro Leak Test is an outstanding feature, as it monitors the integrity of the entire indoor plumbing each and every day (while you sleep). Away Mode provides tremendous peace of mind when away from the home, as it will shut down the water supply if it detects any water usage at all.

The App is well designed and intuitive to use, and Customer Service can step in to help if assistance is needed.

I live been wanting to purchase the Moen for quite awhile but the plumbers where our second home is located are so busy they don’t respond to phone calls. I was able to finally find a guy that sold me the Moen product and his brother and law installed the system. I’ve had it now for about 4 months, this thing detects very small leaks like someone not shutting off the outside valve completely. I didn’t realize when we purchased this second home that my water pressure was so high and when we installed this valve it immediately told me my water pressure, the plunger out on a water reducing valve and now I don’t have to freak out that the pressure is high. We live 1000 miles away from this house and I can say without a doubt this has relieved my anxiety about coming there only to see water gushing everywhere with mold. Great product and it has told me when the people who maintain my hot tub are refilling it and will earn to shut it off. If you want peace of mind buy this product it’s an excellent unit.