Schlage Home 4+

Schlage lock

We got the lock for our rental property and were so glad to see you only need a ruler and a Phillips head screw driver to install it! It seemed to need a larger hole in the door for installation so perplexed since it’s a metal door- we called a locksmith who knew to tell us that there’s a component you remove so the lock fits any door hole even an older metal one. Now I will know when ever people are entering our property. It’s like a built in guard dog that only needs fresh batteries for food.
I loved how it tells me remotely that the thumb lock was locked by the keypad or not... the moment it’s unlocked I am notified. Very nice features!
100 different codes are programmable, so you can assign the codes to specific guests to start and end date - what hour it will and will not work for them to enter. The day and hour to work and when to end. I assign 4 numbers pertinent to my guests, they effortlessly remember, never the same 4 numbers so they’re stored -so I know specifically who is entering without a camera needed by their codes only assigned to them.
Schlage Encode is a smart and convenient, easy to install, easy to use WIFI locking system that has provided me now years of locking my property securely from far away and such a great piece of mind!

Developer Response ,

Hello, thank you so much for taking the time to share your experience with us! We appreciate it and will be sure to share with the team. Thank you for being part of the Schlage family!

It works so well!

I own an airbnb and and decided I needed a smart lock. I started with Kwikset as it saved us some money over the Schlage. It worked when it worked. I called tech support a bunch of times as it was alway dropping the wifi connection. They always said it was our wifi. I replaced the whole wifi router and added extenders in an 1100 sq foot house. It still failed and Kwikset never took responsibility.
So I bought the Schlage. I have had it about a year and a half now. It just works!! Always!! I have another product that sends messages customers and also sends new lock codes to the Schlage lock that is unique for each customer. A couple of times I thought that software or the Schlage had failed. It turned out it was all me. The codes sent let guest check in on a certain day at a certain time. If I tell the guest they can check in early I have to remember to adjust the check in time. So the failure was me!
I would say it’s the most reliable “smart” equipment I have ever owned and has relieved a lot of stress. In the end much less expense than the Kwikset.

Wish I knew it was not for investment properties

I have a rental property where I installed the lock. I hired a locksmith to do the installation and he had to buy a special adaptor for my door. But then after it was installed, it took 24 hours to start working. I called my internet provider to add the 2G issue as it does not work on 5G. I live out of state. It worked well for about a month. Then it notified me that it lost connection. I called Schlage customer service on a Saturday. They are not open weekends. I called them Monday. They told me to log out and unistall the app to reset it. I installed it and logged back in. That did not fix the issue. After over week, my app is unable to re-connect to my lock remotely. The old codes I put it still work, except the temporary ones. I am unable to record the history of activity, add new codes, unlock and lock it, etc. I realize only after I bought this lock, that I cannot use it remotely. I have to physically be there to reset the app if it gets disconnected. That is a gamechanger and an expensive mistake. I pray Schlage adds this essential feature to their product so that I can keep using this lock. Then it would get 5 stars. Otherwise I will have to go back to my old lock which was unfortunately more reliable than this "smart lock."