ScreenLogic Connect 4+

Love the app, BUT, i have a complex home network and the hard ethernet line from the screen logic box connects to a different VLan from my portable wireless devices such as my iphone. The app will not automatically discover the screen logic box since they are on different VLans that are not bridged. I am forced to use the remote connection and it does work, however, i dont like being forced to use the remote connection. The app should allow manual setting of the IP address assigned to the screen logic box. Please consider a modification to enable this.

Hi, we apologize for any inconvenience caused. To assist you promptly, could you please send us a copy of your review and include your username to screenlogicsupport@pentair.com? This will enable us to follow up with you and collaborate on finding a solution.

Yea!!! 7.7 fixed things!!! Can now use WiFi to log into the controller! Thanks!!!

It’s been almost a MONTH since Pentair pushed this update and they STILL haven’t fixed it or reverted to the previous version. It shouldn’t be that HARD to fix or pull the update and post the old version. Makes me think that Pentair broke it on purpose to enable them to kill off support for the older versions of the control panel hardware to force everyone to buy new hardware. LAME!!! Update to “Fix Bugs” on July 2nd Totally Broke This App. Worked great for 7 years. After the update on July 2nd 2024 the app now sits at “Waiting For WiFi” on the local screen and will not connect remotely. SLConfig will still connect both locally and remotely so I know it’s the app. Have tried rebooting the router, the protocol adapter and the pool panel. Nothing works. Every one of my devices (3 iPhones and 2 iPads) that updated to this version no longer connect. Fix this Pentair!!! Your bug fixes and enhancements totally killed the app.

Hi, we're glad your issue is resolved! If you need any further assistance or have any concerns, please don't hesitate to reach out to us at screenlogicsupport@pentair.com. We're here to help and ensure you have the best experience possible. Thank you!

Core functionality for controlling pool equipment & lights is solid.
There are two recurring bugs causing headaches I’d like to see fixed:
1) the SL Widget often loses connection to pool sensors. Currently, using ScreenLogic 7.7 w/ iOS 17.6.1, the widget cannot connect to display any sensor information, even though the app can. The proven workaround of using “Remote” connection with SL over cellular data (not local wifi network) to re-establish a widget connection has failed. As has deleting & reinstalling the SL app.
2) the SL app Delays & Alerts function shows the recurring “System Alert” of “Lost communication with pump” but with no time/datestamp or further indications of how to troubleshoot. The app history display indicates my equipment Schedules are running as programmed. For the Alerts function to be of use and not just annoyance, more detailed information is needed.

Hi, we apologize for any inconvenience our app may have caused. To help us address the issues you're experiencing, please send a copy of your review along with your username to screenlogicsupport@pentair.com. This will allow our team to investigate the matter thoroughly and respond to you promptly.