CareGiver by John Hancock 12+

Electronic Visit Verification

John Hancock

Designed for iPad

    • 2.8 • 24 Ratings
    • Free

Screenshots

Description

The John Hancock CareGiver App provides approved independent caregivers a fast, convenient and paperless way to submit care sessions for services provided to John Hancock Long-term care insureds with active claims.

The CareGiver App allows you to:
· Manage care visits online
· Submit care sessions to your customer for review/reimbursement
· Access a history of your prior care sessions
· Go Paperless!

Download the CareGiver app to easily manage and track services provided to your customers. Start and End sessions to track hours of care and create daily care sessions. Each session will be sent directly through the app to your customer for a streamlined end to end process with faster reimbursement to the insured.

What’s New

Version 3.4.1

1. New Location Prompts for Location Off
2. New Location Prompts for Location ON & Submitting Past Sessions
3. Updates to Banner messaging for Approved sessions and when Submitting Live Sessions
4. Minor Bug Fixes

Ratings and Reviews

2.8 out of 5
24 Ratings

24 Ratings

Rwolf12842953 ,

Terrible app.

Have been required by Hancock to use this app for three months so far. Continually does not work right. Terrible app and Hancock does not seem to care.

Developer Response ,

We sincerely apologize for the troubles you've experienced with the app.
We'd be happy to assist you further. Please contact us directly at 1-800-233-1449, and we'll look into the issue for you. Thank you for your patience.

silvaback2014 ,

Bad

No matter how many times we tried, the app doesn’t work

App Privacy

The developer, John Hancock, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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