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CareGiver by John Hancock 12+
Electronic Visit Verification
John Hancock
Designed for iPad
-
- Free
Screenshots
Description
The John Hancock CareGiver App provides approved independent caregivers a fast, convenient and paperless way to submit care sessions for services provided to John Hancock Long-term care insureds with active claims.
The CareGiver App allows you to:
· Manage care visits online
· Submit care sessions to your customer for review/reimbursement
· Access a history of your prior care sessions
· Go Paperless!
Download the CareGiver app to easily manage and track services provided to your customers. Start and End sessions to track hours of care and create daily care sessions. Each session will be sent directly through the app to your customer for a streamlined end to end process with faster reimbursement to the insured.
What’s New
Version 3.4.1
1. New Location Prompts for Location Off
2. New Location Prompts for Location ON & Submitting Past Sessions
3. Updates to Banner messaging for Approved sessions and when Submitting Live Sessions
4. Minor Bug Fixes
Ratings and Reviews
Terrible app.
Have been required by Hancock to use this app for three months so far. Continually does not work right. Terrible app and Hancock does not seem to care.
Developer Response ,
We sincerely apologize for the troubles you've experienced with the app.
We'd be happy to assist you further. Please contact us directly at 1-800-233-1449, and we'll look into the issue for you. Thank you for your patience.
Bad
No matter how many times we tried, the app doesn’t work
App Privacy
The developer, John Hancock, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- John Hancock Life Insurance Company (U.S.A)
- Size
- 37.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 16.6 or later.
- iPad
- Requires iPadOS 16.6 or later.
- Mac
- Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2025
- Price
- Free