TalkTalk PLUS 17+

Throws me out of app within a few clicks, cannot contact support, calls to TalkTalk or general support is like being slapped with a brick wall and refusal to help especially when specifically stated “APP DOES NOT WORK”
I am on latest iOS & app is upto date
Further attempts to login says email login address not recognised or incorrect… at the bottom it says: got a problem? Message us… tap this and… you guessed it… Error, retry … this is a looped message
Uninstalled and tried again to no avail

I'm an out of contract existing customer trying to upgrade to Full Fibre 900. The website says no problem, but it asked me to use this app to place my order. When I log in to this app, I get a message that the service isn't available to me.

I spent an hour on web chat only to be told to call customer services tomorrow. It shouldn't be so hard to give you my money. 😭

New customer and the app crashes every time I open it. I can’t login online as I have the ‘wrong kind of account number’ and I have to use an app that doesn’t work. Tried to call numerous times keep selecting different options then get cut off with a message ‘use that talk talk plus app’. Why do you think I’m calling- because it doesn’t work!