Anglian Water MyAccount 4+

AnglianWater

Designed for iPad

    • Free

Screenshots

Description

With a few simple taps, you can:

• Keep an eye on your account – view your bills and payments, set up or change a payment plan, or make a card payment
• Check your usage – get the latest view of how much water you’re using plus some handy water saving tips
• Manage your details – quickly update us about any changes to your information
• Submit meter readings – only pay for what you use by keeping your usage up to date
• Tell us you’re moving – easily close or transfer your account
• Get extra support – sign up to our Priority Services Register to get services tailored to your household
• Get updates and alerts – stay in the loop about any service issues affecting your home

Getting started
If you’re already signed up to MyAccount, just use your existing login details.
If you’re new to the service, just download the app to register your details. You can choose what language you’d like to use from a range of languages.

What’s New

Version 1.26.1

We aim to update our app every other week to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and identify any further bugs or issues.

Ratings and Reviews

2.8 out of 5
48 Ratings

48 Ratings

Tufted24 ,

No longer to see volumes of usage on graph

In the previous version, the graph would display number of litres or m3 when a particular date on the graph was touched. This is no longer possible with the new versions. Would also be helpful to be able to download usage statistics to a spreadsheet.
Other than this, app is quite useful.

Developer Response ,

Hiya, thank you for the review. We have fixed this issue. Please ensure you are on the latest version of the app, and this should now work as expected. Sorry for the inconvenience, and thank you for your patience.

As.nik ,

Useless

This app is totally useless and for god sake STOP frustrating people.

There is nowhere found (or difficult to find if is my fault that I can’t find it) the option to add meter readings.

I was paying monthly WHY for god sake WHY you change the settings??? Jesus

Developer Response ,

Hiya, thank you for your review. If you have a smart meter, then there is no option to add a meter reading as the readings should already be available. However, if your meter is not a smart meter, there is an option to 'Send a meter reading'. If you are still having trouble, please send us your account details to awappfeedback@anglianwater.co.uk and we can see if we can help.

thebuffalo1 ,

A bit buggy

Glad they now take Apple Pay but the app glitches and gets stuck on the validating payment screen. Maybe invest in a bit of testing instead of giving most of our money to shareholders?

Developer Response ,

Hi, thanks for your review. Sorry you've been unable to make a payment using Apple Pay. We're aware of an issue matching the one you described and are investigating this as a priority.

App Privacy

The developer, AnglianWater, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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