Anglian Water MyAccount 4+
AnglianWater
Designed for iPad
-
- Free
Screenshots
Description
With a few simple taps, you can:
• Keep an eye on your account – view your bills and payments, set up or change a payment plan, or make a card payment
• Check your usage – get the latest view of how much water you’re using plus some handy water saving tips
• Manage your details – quickly update us about any changes to your information
• Submit meter readings – only pay for what you use by keeping your usage up to date
• Tell us you’re moving – easily close or transfer your account
• Get extra support – sign up to our Priority Services Register to get services tailored to your household
• Get updates and alerts – stay in the loop about any service issues affecting your home
Getting started
If you’re already signed up to MyAccount, just use your existing login details.
If you’re new to the service, just download the app to register your details. You can choose what language you’d like to use from a range of languages.
What’s New
Version 1.33.2
We aim to update our app every other week to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and identify any further bugs or issues.
Ratings and Reviews
Useless
This app is totally useless and for god sake STOP frustrating people.
There is nowhere found (or difficult to find if is my fault that I can’t find it) the option to add meter readings.
I was paying monthly WHY for god sake WHY you change the settings??? Jesus
Developer Response ,
Hiya, thank you for your review. If you have a smart meter, then there is no option to add a meter reading as the readings should already be available. However, if your meter is not a smart meter, there is an option to 'Send a meter reading'. If you are still having trouble, please send us your account details to awappfeedback@anglianwater.co.uk and we can see if we can help.
Won’t process payment
Useless app. I tried to pay my bill using the apple pay. It just sits saying “processing payment, please wait” you wait…and wait… and wait…and…nothing happens. I’m confused? Why try to fix something that was never broken.? At least the previous app you could pay a bill. I’m left feeling frustrated as want to pay my bill. Ringing anyone is near impossible for me, due to supporting someone with severe sensory processing issues and autism. How did this pass a beta test? I’m left scratching my head in disbelief…
Developer Response ,
Hiya, I am sorry you have had trouble paying. We have been investigating some payment issues, please can you send us your account details to awappfeedback@anglianwater.co.uk, then we can find your account and look into this. Thanks.
Initial glitches
At first, downloaded app and tried to login. It kept freezing on login page and going no further. Old app worked ok for me. Retried the App a day later and it logged in ok and seems to be working fine. Customer service contacted me after several days to offer assistance but out was working ok by then.
Developer Response ,
Hi. Sorry to hear you're having problems logging in. Please send your details to awappfeedback@anglianwater.co.uk so we can find your account and look into this. Thanks.
App Privacy
The developer, AnglianWater, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Anglian Water Services Ltd
- Size
- 50.5 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Anglian Water
- Price
- Free