Bright Horizons Family 4+

Been using this app for 2 weeks now. The success will be basically built on the nursery team using the channel well enough rather than this app. The design is clean and works well. Things that could be better are;
no Face ID
Options available that I shouldn’t see if I can’t change them such as my child health record
Assumption that it is either sickness or holiday as to why my child is not attending. Just give me one option with selections.
On setting a profile picture let me zoom or move once selected

App starts a new session each time you open it, so you have to enter the password ALL THE TIME. Unless you set a pin to log in which allows to bypass the password form.

Furthermore, because it’s not a native app - when you use a password manager to fill in the credentials - it doesn’t really work because it’s essentially a webview, so the url that is passed to 1Password is localhost which obviously does not match the Bright Horizons website url, so you have to search for the login manually.

But probably the most annoying thing is that you cannot save the photos of your child. I understand there are some privacy concerns here, but at least allow downloading the photos in which your child is tagged.

The app pretty much does the job. Having to type the password in each time is frustrating - Face ID would make it better.

Another snag is it seems impossible to enter a pickup time after 6pm - annoying as we’d like to let the staff know when we’re going to be arriving later than usual.