Unimeal: Diet and Fasting 12+

I was hoping this website would be a good way to track my eating habits and give me good suggestions for daily meals. The reality is while I use my iPad for this app, the size of it doesn’t expand to fill the Page, it stays the size of a phone. I really dislike that.
Secondly, if you’re a foodie, ie. You enjoy eating “squid with sour cream“ then this is the app for you. Personally I want simple recipes that are easy to follow and quick to prepare. I don’t want to have to run all over town looking for seaweed.
Third, I’d like to see the recipe suggestions being able to be brought up a week at a time so you can get a clear overview to shop all at once. Right now you have to scroll through them one day at a time.
Fourth, the starting reading had a spelling bee at the end of each segment, that was too high school for me, but maybe that’s who this app is meant for.
I will be cancelling the app when my 3 months are up.

Hello! Thank you for your honest feedback. We apologize for this inconvenience you have faced with. We are always glad to assist our customers and make their experience more pleasant. Please reach us at support@unimeal.com and we will see what we can do for you. Kind regards, Unimeal Team

The sign up process is incredibly cryptic and finds ways for you to easily sign yourself up for up to 10x the prices of an initial membership without warning until they send you an invoice. I tried to sign up for the $13 per month plan, the app suggested I try fasting and the button simply said “give it a try”. Well that was a $20 per month button undisclosed by the screen insisting I try it. Thereafter Unimeal will not refund you that money even if you immediately contact them about it and explain that you had no intention of agreeing to that additional fee. This is theft by everyone’s definition but their own as they will defend themselves to the bitter end that it’s their money fair and square now. Do not use this app unless you have an extra $300 a month in disposable income because that’s what you’ll ultimately end up paying if you take trust anything that they put forward.

I’m not surprised to find this same complaint on this review page by many other people with the same issue.

Unimeal is a thief and they’ve capitalized on every bit of it. Like a child at a lemonade stand and when a $20 bill falls out of your wallet while grabbing a $1 they grab it and claim it as theirs now. The bright side of the entire ordeal is that this will not be difficult to win in a class action civil lawsuit.

Hello! We are sorry to hear about your negative experience with our app. We understand your disappointment and offer our sincere apologies. We assure you that all charges take place only with the consent of the user and we give the opportunity to refuse any additional offers. We understand your desire to receive a refund, but we must strictly adhere to our Refund Policy. We are sorry that we disappointed you and brought you so many negative emotions.

I made the mistake of not reading the reviews and agreeing to a one week trial for $10. I downloaded the app and looked through it for less than 10 minutes. Shortly after, I received an email saying I was charged another $50 and that my subscription would automatically renew every month for $100. The price is a crime in itself, you guys are insane for that. But not only are they GROSSLY overpriced for what offer, they take your money without authorization. I emailed several times for a refund and the people who emailed back (talking to you, Jane, Jason, Arthur, Monica, Stella, if those are even your really names 🙄) and they all said the same thing. “We adhere to the highest ethical standards and prioritize transparency and trust in all our operations. We do not hide our rules or take any illegal actions that may affect users' experience or the Company's reputation.” IF that were the case, why did I read over 20!! 1 star reviews from customers that agreed to a one week trial and then were charged again another $50. Please tell me again how your rules are clear and ethical?? This company is a JOKE and a SCAM and honestly should be shut down. They refused to refund me until I got my bank involved. You should be ashamed of yourselves and I hope you all get diarrhea while stuck in traffic.

Hello! 👋We are very sorry that you are experiencing such difficulties. We always try to be transparent in all our operations and your feedback is important to us. All subscription terms, including automatic renewal, are clearly stated during registration and we always recommend that you read them carefully. If you would like to cancel your subscription or discuss a refund, please contact our support team at support@unimeal.com and we will do our best to help.