Sunmark Mobile 4+

Up until last month I had no issues with the app. Now trying to deposit a check gets me stuck at taking the photos. It keeps asking me to rotate the device to take a picture. If they get this sorted out it’ll be back to 4-5 stars.

The travel alert function does not work properly. I tried to set this while traveling recently after my transactions kept getting blocked. I added the region I was traveling to in the card controls function, and this still didn’t work — my transactions were still getting blocked. After talking the to card fraud center and removing the travel alert was I able to use my card again. I think this app could be greatly improved by a more functional and easy to navigate card control feature for traveling. There are also no clear instructions on how to set up travel alerts (the help page only mentions how to set up card controls, generally). It’s a great annoyance to be traveling and not be able to use my card to access my own money because my transactions are flagged as potential fraud. Other than this, I have found the app easy to use and convenient.

Sunmark has been the most supportive, friendly and convenient of all . Lost my debit card within minutes issued a new one no waiting for a new one to come in the mail. Service has been great thus far, so glad I made the switch.