SNAPmobile 4+

We started using SNAPmobile for my business after being told it was more affordable version of Vonage, which we were currently using. We are having lots of problems with the app. Mostly not getting any notifications for phone calls or texts. We have to keep opening app to see if we missed anything. Can take up to four hours for someone to receive our responses to texts. You can save names in your contacts list, but they don't show on the SMS messages (only the phone number, no names) so you still have to figure out who's texting you even though they're already in your contact list. Also, when you text, it applies weird characters in between your words so it makes us look stupid like we can't type. The weird characters only show up after you hit send. Overall, they need to go study Vonage app and try to emulate it a little better. Sorry, but we're switching back to Vonage. It's worth the few extra dollars.

Ever since I updated to iOS 16 callers are hearing an echo of them souls and are having a very hard time communicating with me. This needs to be fixed immediately.
Also, this app crashes all the time. Mostly, when you are trying to make a phone call. It’s really frustrating. I agree with the rest of the reviewer‘s that the end user options are limited and need to be revised to be more user-friendly. Unfortunately for me I have to use this app because it’s the one my company uses for phone calls. Disappointed.

We’ve all heard the phrase you’re only as good as your Internet. To be very clear, this app gets five stars from me- while intermittent Internet, WiFi, or data service is what earns less from time to time. SNAPmobile provides everything it says it does allowing management of VoIP phone calls on mobile while away from the desk without exposing the cell phone number. It keeps calls professional and in our control. it is a whole service in itself.