SNAPmobile 4+

I’ve been using this app to work from home since 2020. Since the beginning receiving calls are hit and miss. There is usually a delay between the time I answer the call and the time the customer can hear me talking so sometime they hang up because they think they call is disconnected. As of this week calls aren’t even coming through. I’ve updated the app and my phone and I am connected to good internet. I can make out going calls and check my voicemail but my phone is not ringing when calls come in.

We’ve all heard the phrase you’re only as good as your Internet. To be very clear, this app gets five stars from me- while intermittent Internet, WiFi, or data service is what earns less from time to time. SNAPmobile provides everything it says it does allowing management of VoIP phone calls on mobile while away from the desk without exposing the cell phone number. It keeps calls professional and in our control. it is a whole service in itself.

A few years ago this product had some problems, but new fixes keep being released, and Snap mobile has been very stable and works every time. There are also new features including call center agent capabilities. I see pother people who complained it didn't work for them, they need to get with Tech support, I have a number of customers using it as well and no problems!