IFS Account Manager 17+

The autofill feature no longer works solely with this app with my password manager so I am having to copy and paste my password now every time. This app should also have a biometric login in order to allow quicker login for users. The most recent update has slowed down app performance as well. Please listen to your customers and make the suggested improvements.

The whole idea behind having an app to pay your car bill, is so that you can quickly log in and pay it. This app was fine for years, then in the most recent update, they decided to change it, where you have to login through safari every time (there’s no remember me feature, so you physically need to type in your info). This app is now no different than visiting IFS on safari and paying that way. For a “luxury” product, it’s disappointing to not have the convenience that many owners/lessees of non-luxury brands enjoy. Please bring back quick FACE ID recognition for logging into the app, and update the car colors available to match your own car when on the payment screen. I understand UI may not mean much to some, but aesthetics and ease of use can often times sway car buyers one way or another. Only so many of Infiniti’s apps can be one-star before people get the memo and begin to take their business elsewhere.

Got a new phone and this app. didn’t transfer over. Loaded the app. on new phone and it no longer recognizes my password. I had to re-set for a new password and it doesn’t recognize that one. I went to app. Store and it show that it just did an up date for bugs I think they made more problems than fix them. This is very frustrating because this is a convenient way to make my car payment. I guess it’s snail mail. You can’t submit this unless you give them at least 1 star. Gave 1 star just so I can submit this but they get no stars from me.