HMR 12+

I’d rate this app higher, but the Profile won’t let folks enter their start day and date. I tried calling customer service to get them to change it and they said that they can’t either. They claimed the fates were based on the day of the week when I opted to have group phone calls. What malarkey! My group call date is based on the convenience of my work day and personal time; that is totally irrelevant compared to the date I started the program. My start date was a Thursday (food arrived in the late afternoon. and I began at dinner once I got home.) My first full day was Friday. I would’ve been happy if the omnipotent being who entered my start day and date had used either of these days. Because they didn’t and I’m told those fields in my profile can’t be changed, all the summary data I see id either half the right size or twice the right size depending on when in the week I am looking at it. It’s my data, my start date, my group phone call, but “they” insist I use “their” week definition. Makes data that is collected useless to me. How frustrating!

The app seems to be frozen right now. The only thing that shows up when it launches is a prompt to set up a tracker, with no working link to go with it. Meanwhile, I’ve already been using an active account for five months and am now concerned about losing my profile and data.

I have loaded and relaoded the app multiple times, and every time, the app crashed after I choose to receive notifications. I now should have been using this for 3 days as part of the program. Not really reassuring and not off to a great start with the program.