Dexcom Clarity 4+

For people monitoring blood sugar levels wearing the Dexcom CGM system, Clarity is a companion verification of where you are each day with your overall BG's. One fantastic use I have found is that by looking at the reading around dinnertime (6:00pm) allows me to make adjustments of carbs to eat the rest of the day to make sure I am at or over the 70% goal. Depending on what the prior carbs, correct amount of insulin, exercise, etc., I can meet that goal most if the time- no cookies tonight and mostly veggies and small portion of meat! It doesn't always work, , but I'm in competition with myself for better results. I've got a line of 4 diabetes apps on my I-phone: left to right: Figwee (food and amount) carb monitor, One Touch (description of food and amount tracker), then Dexcom and Clarity. I live using all of them all day, every day. My A1c is 6.6. Thanks.

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Reports are generally nice, but not quite enough for me. I’d love to see more customizable reports in formats such as *.csv files so I can download raw data to my computer to create my own charts and graphs that will be more useful
for me. For example, I’d like to see how my sleep is affected by glucose activity and how my eating choices several hours earlier enters into the equation. That data isn’t shared between Apple Health and the G7 app. Same goes for other things like skin conditions that can only be tracked manually to see if/when glucose levels may be implicated. Our bodies contain dozens (hundreds or thousands?) of systems that do not work in isolation.

Update: I discovered there is an export to csv function by logging into my account on the website. Sadly it’s only partially useful as the raw data doesn’t include meal text or details regarding activities. So to get the info I need, have to get glucose data here, then download custom reports to PDF, which then need to be saved as spreadsheet files, edited to remove unnecessary data and formatting, then merged with the glucose data file. Just include ALL data in the export file, please!!!!

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I used to really love to review the AGP report from the Clarity app because it had detailed information regarding time in each blood glucose range. A recent update simplified the time in range information to be basically the same information on the summary. I used to see the actual percentage of time in each blood glucose range to the tenth decimal. Each .1 of a percent is 1.5 minutes! Now the AGP report removes the less than one decimal information. For example the old report would say 0.2% below 55 mg/dl now it would just show <1 for the same data. Why can’t I have more detailed information on the AGP report anymore? I love the app but liked it better when it had more of my data available to me. Hopefully this can be brought back.

I already completed a support ticket right when the update came out thinking maybe the data just got moved. I learned then that the data I was looking for was removed not just moved. The change was a choice made by the developer. Per the suggestion below I put in another service request. I also removed a star because I doubt doing the same thing I did before will change anything.

Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support