D.L. Evans Bank Mobile Banking 4+

New Online Banking Format

When I learned that online banking was changing, I didn’t know what to expect. The first time I logged in I was pleasantly surprised. I have four accounts: personal checking, two business accounts and a savings account. In the past I would log into an account and then log off. Then I would log into another account and log off after I was done with that account. This was a lot of work and time. It was a poor use of my time. With the new system when I log in I can see all of my accounts. No matter what password I use, all of my accounts are there. So now with never logging off, I can view all of my accounts. This saves a lot of time and improves my productivity. I also learned how to give each account a specific nickname that described each account. I am very pleased. Thank you DL Evans Bank.

Pick a different bank.

If you need to pull money out but don’t live near a bank be prepared to constantly pay fees. They will also have you pay fees if you’re 50 cents “short” on one account if a withdraw comes through. I use quotations because they don’t consider the fact that you have money in other accounts with them. They just charge you and let you find out later. I’m writing this review as my insurance withdrew money from my checking account instead of charging my credit card. That may sound like their problem except D.L. EVANS allowed them to do so instead of kicking back the charge since there wasn’t enough funds. I get paid in 5 days but nope I’ll continue to amass late fees despite me attempting to use Zelle to transfer the money into my account. D.L. Evans is so old, antique, and nothing on the app works to the point that they lock your account after a mere 5 minutes of “inactivity”. So now here I am, it’s 1 in the morning I am waiting for my account to unlock so I can transfer my funds and go to sleep and wake up for work tomorrow. The website tells me to contact customer service only, ITS 1 IN THE MORNING. Too late for customer service but not late enough to randomly put charges through and ruin your night. I am waiting for my work to move my direct deposit and then I’m closing all my accounts. A waste of time and money. This bank is one of the worst I’ve ever had.

Developer Response ,

Dear User, we apologize for the inconvenience, and we appreciate your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our application. We would appreciate if you would email us at internetbanking@dlevans.com to arrange a meeting with a manager. Thank you – D.L. Evans Bank

DL Evans goes ahead of others

We have been long time clients of DL Evans, just as hometown local banking being your bank. It is ours, as our business grew it became aware the tools and safeguards that DL Evans has in place were far above other banks in most states. And now I’m convinced they are totally competitive with any nationally known bank. Working away from home has made the mobile tools, and availability online invaluable. Online and the app have been available for years and other banks are catching up or just not available. The customer service and guidance have far exceeded our expectations. Always keeping us moving forward and growing. We can not say Thank You enough for helping us grow.

Developer Response ,

Dear User, we very much appreciate your positive review. We at D.L. Evans Bank take pride in the products and services we offer. Your review motivates us to continue to provide our customers with a better experience of our application. Thank you – D.L. Evans Bank