YourParkingSpace - Parking App 4+

We were booked on a cruise leaving from Liverpool and wanted to travel in by car. We scanned the internet and came up with “Your Parking Space “. It sounded good so we booked it. Being our first time there we had to follow the directions carefully but made it with little or no problems. Checking into the car park was exactly like a standard one, in fact that’s what it is but with facilities to store long term parked cars. It’s clean, the bays are suitably wide, well marked and lit to a daytime light level all the way through. So, car parked and off we go.
On return I checked the car over for the usual likely dings you can expect in such places, totally clear of them, in fact, the car to my left was the same one I’d parked next to initially. So, time to leave, it’s as simple as the company says, you drive up to the barrier press the call button and read a 6 figures number to the attendant and off you go. If you’re wondering, we pre booked and that’s when you receive two things, firstly a reduced rate and secondly, the number to read to the attendant. If you’re parking like I did you really have to pre book for so many valid reasons, it’s a win-win for you if you do.
Finally the best reason, it’s minutes walk away from the cruise terminal and also the I.O.M. Ferry terminal as well, couldn’t be better.
Do I recommend this company? You bet I do, what’s not to like. Big thumbs up from me and my wife and that’s a real endorsement.

Thank you for your amazing 5-star review! We are thrilled to hear that you had a positive experience using the YourParkingSpace app for your cruise trip from Liverpool. We are glad that the directions were clear and that you found the car park to be clean and well-maintained. It's great to know that you had no issues with your parked car and that the process of leaving the car park was simple and convenient. We truly appreciate your recommendation and are happy to have provided you with a win-win experience. Thank you again for your endorsement, and we look forward to serving you in the future!

I needed a last minute parking space near Kew Gardens for their Christmas lights. Just typed in Google parking near Kew. Your parking space comes up and there were lots to spaces around Kew to choose from plus not expensive It was very easy. I typed in £6.25 to park and Novhotel came up on Greatwest road. Then got the nearest bus straight to Kew. It was gave instructions which bus to get. The best part was while been in Kew I was going to run over my time. I went on my booking and extended the time for another hour for the same price. Not only does it show the parking space but also the price. Quick and easy to book a space. I would recommend anyone to get this app. Thank you.

Thank you so much for your positive review! We're thrilled to hear that you had a great experience using our YourParkingSpace app to find a parking space near Kew Gardens for their Christmas lights. We're glad that you found it easy to use and that there were plenty of spaces available at an affordable price. We're also happy to hear that our app provided you with clear instructions on which bus to take to Kew Gardens. Additionally, we're delighted that you were able to extend your parking time easily and at the same price. Thank you for recommending our app, we really appreciate it!

It’s an obvious point to make but the success of this is very dependent on the space-owners. Each booking brings up a friendly green button labelled ‘directions’ and another one labelled ‘call owner’ in case of difficulties. For my booking, the ‘directions’ were inaccurate and although the owner had provided a clearer description of how to find it elsewhere in the app, I had to hunt for this later. The ‘call owner’ button just led to 3 unanswered phone calls and there doesn’t seem to be any way for owners to get in touch if they miss your call. So I paid almost £15 for a space I never got to use, as well as having to find and pay for another space. In other words the app setup needs a bit of tweaking. It also can’t save your from rip-offs, however well set up: turns out the local paid parking was less than half what I was charged by the private’s space’s owner through this app!

Hi there Purdieboots,

Many thanks for taking the time to leave this feedback.

We fully appreciate that on this occasion, the Space Owner remained unresponsive which didn't help with your reported concerns.

As you have mentioned, the post-booking instructions are displayed immediately on screen at the time of booking and can be found at any time through the app, website or email when locating and accessing a booked space.

Although it shouldn't be necessary to get in touch with the Space Owner, we do expect Space Owners to remain available for their drivers so this occasion is rather disappointing.

To clarify; the parking instructions and pricing are set by the Space Owner so while YourParkingSpace is able to offer immediate support (as well as refunds and alternative parking) through WhatsApp or the contact form, the value proposition of private off-road/driveway/gated/secure parking is for the driver to decide.

We look forward to having the chance to park you up again as we're sure it'll be nothing but perfect parking and smooth sailing.

Kind regards,
Josh @ YPS