TCP Smart 17+

the app was amazing making my life easy but now all of a sudden it’s saying network error even tho my network is fine so it won’t let me now u we Alexa to control my lights and plug I see in other reviews aswell they had this problem after the iOS 15 tho mine took affect like two weeks after the update anyway please could you look into this and make some thought of fix thank you great app easy to use and set up though but of course my views will change if this doesn’t get fixed

I have a TCP Smart LED strip lights. The box said that it was compatible with Siri, so I tried to set it up. I spent half an hour trying to do this. Just to realise that it doesn’t work with Siri. I am annoyed about this because the box said they were compatible. Sometimes the app is slow to load. The setup was quite easy. It could do with better instructions with more detail for people who don’t know how to use. Apart from everything else, I love my LED lights. It will maybe be good to include a remote instead of just the app. Also making some of the scenes of LED lights better. Apart from all of this, the lights are quite good.
I have also found that sometime the lights turn on by themselves, meaning I have a come home on my LED lights are on. I don’t know why this is I would like that to be prevented so that they are not on all day. So I would really like to see a remote as well as app so that it is easier for some people.

If you are looking for a complicated, capricious and challenging life then there are two choices; marry the wrong person or download the TCP Smart App.

This software has been a total nightmare. Tech support from TCP has been almost useless and installation/setup instructions are meagre and do cover the “do nots” and for a while the FAQ section of the website was down for weeks.

I am now on my second set of replacement GU10 RGB bulbs as some were going rogue on me and after over 30 hours of trying to set up 7 bulbs in a group I may have cracked it.

DO NOT feed the circuit via a switch that you use; turn on the switch and leave it on. Control the bulbs only via the app (NOT in the instructions)

Do not have a 5GHz WiFi signal in the same county; as this system is 2.4GHz only and this has caused me problems. If you have both make sure that you split the modem output into 2.4 and 5 with different names.

I am an electrician and do not like to be beaten; had this job been for a customer the word “profit” would not have come into it.

These are the cheapest smart bulbs on the market and you seem to get what you pay for ( I have not tried any other, more expensive, brands though).

Finally, with a 2.4GHz only modem, an un-switched supply, a second set of bulbs (these have recently been updated as well 8/8/22) and 30 hours of my life that I will never get back they “appear” to now be working.

Abandon Hope All Ye Who Enter Here