SNCF Connect: Trains & routes 4+

Train tickets & timetables

SNCF Connect

    • 4.7 • 16.2K Ratings
    • Free

Screenshots

Description

SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.

Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
-Anticipate and organize your trips, finding the right journey at the best price,
-Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
-Exchange and cancel your reservations with ease.

For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limiteless...

Personalized, proactive information
SNCF Connect isn't just about buying tickets! It's an app that informs and alerts you in real time to make your trips easier.

FEATURES TO HELP YOU DAYLY

Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 29 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket that's right for you
- Place an option on the ticket you're interested in to lock in the price for a given period

Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...

Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your train's real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, TER, Transilien, RER).
- Make your connections easier: we'll tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.

Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...

What’s New

Version 20241212.0.0

Book your OUIGO tickets with peace of mind: OUIGOFLEX is now available on SNCF Connect!
With OUIGOFLEX, you can exchange your tickets free of charge, unlimited, and up to 30 minutes before your train departs. This option can be added when purchasing your OUIGO tickets. It costs €9 per adult traveler and is free for children.

Ratings and Reviews

4.7 out of 5
16.2K Ratings

16.2K Ratings

Radiobonce ,

Repeating problem

When it works, I find this app easy to use and very helpful. But over the last few days (when I had 2 journeys to make), I keep being blocked as a potential robot. This is irritating but then it has proved impossible to pass the test to show I am a human being! I move the slider on the image or type the numbers I hear on audio but I keep being told I have got it wrong. The only thing I can do is delete the app and start all over again!

Also the process for claiming compensation for a delayed journey is very bureaucratic. The app keeps notifying me that I am entitled to claim compensation which means the delay is already recognised on the system. But I have to fill in a form providing all my details again and am asked for a ticket number which I cannot find anywhere.

Fussyoldie ,

Just started

Looks useful to get my tickets and to get announcements on the trains. One feature to be aware of is that if you ask for a train after
15:05, the app seems to translate this into 16:05, because I am currently in the UK. If I give a time, I expect to be working in the local time zone. Perhaps this could be a setting option?

Mais, merci pour tous.

Contatc2 ,

Terrible app to book train tickets

The new version of the app tries to do too many things and therefore doesn’t do well what it’s supposed to do: help travellers see train times and book train tickets.
The navigation to book a ticket is very confusing, the search has replaced filters, and it’s quite challenging to define trip and see options. On top of that, it’s adding a random walking time before train departure and doesn’t take into account delays, so you can’t book a train last minute. Not sure how this app was QAed and tested with users, but probably some more work to do with user journeys and UX on specific jobs to be done.

App Privacy

The developer, SNCF Connect, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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