Pure Chat : Live Website Chat 4+
Ruby Receptionists
-
- Free
Screenshots
Description
Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats.
With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
What’s New
Version 3.025
Improved Connectivity
More Robust Error Checking Capabilities
Ratings and Reviews
Can’t complain for a free tool
Customers certainly like the live chat option on my website, and most chats result in a decent order.
It’s very laggy, both from phone and desktop. Seems to be a consistent delay in all chats, making new think it’s either a built in or buggy delay. So a chat that should take 2/3 minutes usually takes 10. It’s so consistent, I don’t think it’s me or the customer.
But for free, I can put up with it haha
Lots of issues when using on iPad
This is a great app for chatting with website customers but recently has introduced a lot of issues when using the app on iPad.
The chat window often isn't visible on iPad, especially in landscape orientation so you can't actually see what you're typing in. Also in this latest update the menu icon at the top left disappears after ending a chat so it's hard to get to other sections quickly.
Still the best way we've found to chat with visitors but definitely needs some work on the iPad.
Updates crashing
This is impossible to use this app as it requires updates, apparently. But when hitting the button to proceed with the updates it just showing reviews page on the apple stores. So unable to use this for a while now. Disappointing!
App Privacy
The developer, Ruby Receptionists, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Ruby Receptionist, Inc.
- Size
- 81.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Ruby
- Price
- Free