Haven Serve 17+

This app has made it so much better since it’s launch 4years ago. No queuing at the bar! Easy to see menu & prices and you know if something is not available.

But why can I still not save my owners card, having to enter it every time is just crazy!

Also I need of a comments section so the poor staff don’t have to keep coming back with a jug of water!

Tried using it several times (for table service and also site delivery) but gave up because items on the menu were missing from the app and also they don’t provide delivery to the tourer section of the site (kiln park Tenby) that I was staying in. No-One could explain why. On third day and attempt I tried click and collect from Papa Johns. Collect for 8 but good wasn’t ready until 8:30 so all in all it hasn’t been a great experience. Good idea but hasn’t been carried through to the end

App works well in some cases, however you need to be aware of a few things:

It doesn't work in all areas of the park,

Not all restaurants and facilities are in the app despite on park saying u can use it.. eg in some restaurants.

The owner discount can only be used once.
On your first order, and not in subsequent orders.. for eg:
Ordering food (get discount) but then when you want to order drinks it says can only use owners discount voucher once, so no discount applied.

It doesn't help when you ask staff they say they are having issues with the app, but you have to ask to find this out. There is no signage at all to asvise about this.

Some restaurants are named incorrectly on the app.. for eg in Lakeland… the Lakeside Bar comes up as the Barrel and Mash. The app tells you you are not in there, but when you scan the tables it says you are??

Given how long they have had to sort these issues out its a poor do to find out for yourself there are issues with the app.