Amazon Prime Video 12+

A decent app, this - pretty good at keeping on streaming films and TV even though my internet connection is painfully slow (roll on the upgraded connection, due soon!).

My only issue is that there is no option to switch off subtitles entirely. I have coped with having to switch them off every time a new episode kicks in, but trying to watch Babylon 5 free with ads, and having to switch off the subtitles after every ad break is deeply frustrating, and makes it a rather less immersive experience.

Don’t get me wrong, I’m very glad that subtitles are available - they’re utterly necessary for accessibility - but to have a control in-app to allow those of us who don’t need them to switch them off if we so desire would be a wonderful thing. And hopefully not too complex to program…

honestly i love prime. has loads of good movies and shows and they always switch things up for what’s on prime and most of the time the movies that used to be on prime come back which is great. however there is a few issues. i find the app is quite messy sometimes. on my tv it can sometimes be slow and delayed. that could just be my wifi, though i’m not sure. but for some reason when i’m watching a series it’ll say resume episode on an episode that is far ahead and i haven’t even reached yet. for example when im on S1 it says to resume S2? and another issue is when i start a new series it weirdly plays the final episode first? not sure why it does this and i never realise because i click play thinking it’ll start from the beginning. The subtitles are also rubbish. they’re always out of sync. they are always behind, so not great. when i watch things on my phone as well the app tends to go all wonky when i swipe off for 2 seconds and it then freezes so i have to clear the app and then open it again. i don’t often need to swipe of but it is annoying when im texting a family member and i have to keep clearing the app because it just goes sideways. but i do really love prime. i just wish the app would not be so messy and delayed

Not only do the pictures change but also the titles to some of the films. When you’re looking for something to watch, every time you click on a video, watch even just a few seconds, realise it’s rubbish or seen it before, exit and return to the list, the list has refreshed leaving you to start from scratch. Not just scratch, but a different starting point amongst a bunch of slightly different categories.

To make things worse most of the videos are listed in most of the categories, most of the categories include videos that don’t belong in those categories and even if you only watch a few seconds they appear in your watch list. I.e. if you want to use the watch list you have to constantly delete entries of the videos you bailed on for whatever reason. Many of the paid for videos are not in English and don’t say that in the summary. This app is extremely frustrating and clearly designed to give the impression that there’s a lot more to watch than there actually is.

The truly annoying feature is the suggestions, they are heavily influenced by everything you click on, particularly the stuff that turned out to be of no interest. And to top it off there’s a “because you watched <some film name>” category that frequently includes the film <some film name> listing.