Amazon Flex 4+

I’ve found that the app is very good and normally when delivering it 99% of the time goes to the correct address.

There does seem to be a generic address which is always wrong in Leeds. It goes to an address called Wynter Avenue which is an industrial Estate. The first time it directed me there I was late to my last delivery as I had to call the customer who couldn’t speak English then in the end I ended up just using the address on tjhe parcel to get to the correct address.

There is one issue that is really annoying when you get called back to deliver more parcels. The app should give you all the parcels at one time rather than being called back sometimes there is traffic and you can’t back in time!!!

It’s not too bad but there’s a few improvements to consider.
1. When fallowing a route the map zooms out too far and sometimes can be difficult understand which road you need to turn into.
2. When selecting blocks, it would be useful to see the first two letters of the available postcode area for the block.
This would help drivers know which areas their going to in advance and able to pre plan routes to the area and advoid traffic. Also for example- if person ‘A’ lives in a CT postcode and person ‘B’ lives in the opposite TN postcode, surely it would make more sense for drivers to do their more knowledgeable area to ensure all deliveries are easier to find and complete, plus it’ll say a lot of time and fuel for each driver.
3. Taking a photo of the customers I.D on an AVD package would be faster and more accurate than inputting the details manually.

The app works great not going to lie but, there is a big problem on IOS devices (not all of them , i think it depends on the app version). The problem is that every time i work with a partner we both have the phones linked up together and every time the one that is the "helper" the app is always crashing making us only working with 1 phone. Gps is alright i know some housing states are new and the roads are not there yet but the way that the computer or (someone) does the routes are so bad that i can drive up and down the same road 8/9 times in a single shift and that only burns time! Other than that everything is ok just the IOS problem is the major problem. PS: Add and option on the menu to tell the drivers where are toilets close to us that will help everyone.