Withings Home Security Camera 4+

Music and lights timer does not work

When I set the music and lights timer the lights on the camera turn on, but the music does not. The timer never counts down and if I exit the app then the lights on the camera turn off.

Developer Response ,

Hi, thanks for your review. I'm sorry you're experiencing an audio situation with your Home camera. If you haven't done so, please visit https://bit.ly/3GObAsT and follow the guides. For further assistance, reach us at https://bit.ly/3Lg5tPL. We'll do our best to help. Stay safe always — Toni, Withings Customer Service

Outdated but does the job

I have 3 of these cameras around the house because I have kids and dogs around. It’s easy to transition from cam to cam. It sometimes loads a bit longer than other times but gets the job done. I think there’s room for improvement but overall satisfied. I really hope they come out with a newer camera that has the air quality intergraded. Let me know!!! I’d like to try it out.

Used for 6 years software is dying

Used this everyday for 6 years for my daughter. I wanted to show her the lights that come along with the lullabies as we only every used the music. Upon changing the music the camera was no longer able to play lullabies but push to talk still worked. I Followed guide to factory reset but no luck.

Feels like the file was cached on the device and by switching it was purged. Are the paths to load the lullabies still valid? Please help so I don't have to explain to my daughter why her "Chopin Machine" doesn't work due to IOT hardware abandonment.

Developer Response ,

Hello, thank you for leaving a review. I'm sorry to hear that the lullaby feature of your Home camera stopped working. I appreciate the steps that you have taken. Please allow us to have the opportunity to take a look at the situation and resolve it for you by contacting us at https://bit.ly/3Lg5tPL. Have a great day — Lyn, Withings Customer Service