Weee! #1 Asian Grocery App 4+

Consistently awesome

I only recently started using Weee after quarantine in March. The first time we ordered, food did not arrive until after 9pm and we were extremely disappointed as it was a restaurant bundle and we were counting on it to be dinner. However, we do live in an area that probably has less Weee users and I’m guessing the driver did not anticipate how far out in the *boonies* we live. After that, we have consistently received our food between 12-4 pm, the earliest was before 12pm. I order weekly to biweekly, and I tip generously in double digits on account of how far the driver has to drive, regardless of how much I order. (Bc lets face it, I order from them bc I don’t want to risk my health or drive 40-60 minutes to the nearest Asian supermarket). Refund request are easy- just a few push of a buttons and I have never had an issue. Sometimes I’m missing an item or two bc the inventory ran out- I can just ask for a refund if they didn’t already issue it automatically. If item is less than satisfactory, refunds can be issued as well. Produce and meats is, for most part, very fresh and comes in great shape. Sometimes you get a dud- but its the same ordering from any online grocery service or even buying fruit yourself in person- sometimes even though fruit looks beautiful and is heavy, it just tastes awful. So I think people should not be expecting 100%- at 90%, I’m pretty happy I don’t need to go out to get the food I want.

I love WEEE!

Updating my review from 3 stars to 5 stars. During pandemic, my experience with Weee was terrible. All of the items that I ordered that were marked as “out for delivery” was all the sudden out of stock only hours before arriving. It was very confusing because why would it be “out of delivery” if it was out of stock? This happened twice and while I got my money back, I decided not to use it anymore. Pandemic was a weird time for us all anyway. I moved on and forgot about it. The pricing and item selection was amazing, and Weee was maybe too good to be true. And then this year, I saw Weee trucks near my house as I was coming home. And my colleague was talking about Weee at work the same week. The two coincidences had me browsing this app again and decided to order one more time. The last two time, I received a refund for “out of stock” orders so I figured I’d have nothing to lose. And I received everything in mint perfect condition. I’ve been using Weee ever since and will continue to do so. Thank you so much for improving your app and making this a dream come true. I love the selection and I’m recommend it to everyone.

Developer Response ,

We understand how frustrating that must be and apologize for the poor experience. Please send us a note at support@sayweee.com so we can look into this further. Again, thank you for bringing your experience to our attention.

Why are the East Asian sections highlighted more?

Now I’ll start off by saying that I haven’t ordered anything yet from this app, so I won’t rate too harshly. I just wanted to mention the lack of representation on this app and on their social media accounts. Starting off with the app itself, it seems that the only foods that are really focused on are the East Asian foods. As an Indian girl, I got so excited to see other Asian cuisines, such as those from India, the Philippines, and Vietnam, get highlighted as well, since I feel like that’s rarely ever the case. However, my excitement turned to disappointment pretty quickly when I found how limiting the Indian section was compared to the Japanese and Korean sections. Going through the Southeast Asian cuisines I ran into the same problem. It just irks me to see this because of the already limited representation that south asians and southeast asians get in the media. Now of course it’s important for East Asians to have representation too, especially with the horrible ways in which they have been treated ever since the pandemic, but since weee advertises the diverse collection on their app, it seems shady and insincere for them not to commit fully to that diversity. To give them some credit, they have been pretty good about posting for latino heritage month, and the Mexican section on the app seems to be doing a lot better than the South and Southeast Asian sections, but it still doesn’t hold a candle to the East Asian selec

Developer Response ,

Thank you for sharing your feedback! Our Indian, Filipino & Vietnamese stores are fairly new (only ~1 year old) in comparison to our East Asian stores (3+ years). With that, our team is still working to grow our product selection in those areas and taking recommendations! Please feel free to send any product recommendations to customercare@sayweee.com.

We also have individual social accounts for our Indian, Filipino & Vietnamese stores too. You can follow along at @weee_filipino, @weee_desi, and
@weee_vietnamese. Our goal is to surface all ethnic cuisines on our official social account (@sayweee_official) but we want to first ensure that a majority of our Indian and Southeast Asian products are available for delivery to our customers nationwide before sharing them on our larger social channels.