Uber Pro Card 4+

Works as intended but…

This app and card is awesome as an uber driver. The notifications at the end of every trip induce dopamine very well too.

My only gripe with it is that I can not instant transfer to other cards for the low fees anymore, hence I has to stop auto withdrawls. Also, I use Yotta savings to get free lottery kickers when doing direct deposit. IF this app processed as a direct deposit from our business account paying our personal account, then it would be best in class. Since deposits to other banks from this card does not process as a direct deposit, we are not allowed to benefit from direct deposit perks from other bank accounts. Create a creative solution to make our business pay us as individuals via direct deposit and it lets us properly separate our business expenses from our personal expenses.

Presently, this business debit card is good, but it’s too easy to fall for the trap of using it for personal use also when instant transfer fees are so high and there is no “direct deposit” option into our personal accounts.

Trash

Every Walmart order gets charged twice. The original authorization and then the final amount. It does the same for Target as well. It takes 30 days for the original “pending” amount to drop off. Hertz rental takes a month or more to post so money gets put back on the card after 30 days and it’s become a huge mess. Olive Garden accidentally did two charges on this card from my Apple Wallet and it took 30 days to get it back. My brick and mortar bank has never had these issues, nor has ANY other digital bank. This bank is only good for getting your Uber deposits right away but man the extra hassle this has caused has made me reconsider that convenience. You have to scroll through all transactions for the Pending ones to show at the top. I don’t recommend this card/bank for anyone who doesn’t have a cash cushion as these pending transaction issues will have you pulling your hair out. Customer service is a joke and I have to explain myself 3+ times because they are locked and loaded with generated replies. I’m over it! Oh, and the places the app says you can add money, well you cannot add cash directly to this card. No location they say will, actually does. They all say they have never been able to. My locations say Dollar General and a couple of gas stations but nope, not accurate at all. This card and app has been a huge hassle and the biggest waste of time. Use ANYTHING else!

Developer Response ,

Sorry to hear that you are having trouble here! Please reach out to our support team at support@branchapp.com so that we can take a look into this for you!

Theres no way to use my fuel rewards

Previously there was an option to utilize my fuel rewards but currently theres no link to use my earned fuel rewards is there an amount they let you use the rewards or is this a glitch on the app! Theres no direction for the reward usage! Also I agree there should be a direct deposit option to my personal account and the instant transfer fees should be lower I suppose maybe inflation plays a factor in this but the fee is still way to high! I do find it quick todo a bank transfer most of the time in one day it transfers saving the instant transfer fee but depend upon the day or time the transfer initiates plays a factor in the transfer time. All and all is a good card for the instant payout and usage although I also have an issue with the current balance per transaction meaning that it should say the amount of balance per transaction for my filing reasons when doing calculations and checking for fraud that would really be handy! Seems suspicious if you ask me!

Developer Response ,

We're happy to hear that you are enjoying the Uber Pro Card! Thank you for the five-star review!