TurboTenant for Renters 17+

I love using TurboTenant because it’s super convenient. I no longer need to worry about getting a money order or check to pay rent. The app is easy to navigate and very user friendly, making the whole process simple and hassle-free.

This is the first time I’ve ever been compelled to write a review because of how bad it is. I was supposed to pay my rent through the app but it never showed me an option to actually pay it, only showing an “Amount Due” button. Then after two weeks, it finally showed up but managed to take out $1600 from my account and not return it despite my landlord showing me that she refunded it because it should have never gone through. And even then, the button to actually make a payment never showed up. I’ve been trying to change my password now and the link they sent has been loading and spinning for over 10 minutes. Definitely not worth it, I’d suggest literally any other payment method or app than this one if you are able to.

I’m actually trying to talk my landlord into going with RediRent, which also isn’t great, but I haven’t had anywhere NEAR the issue I’ve had with Turbo Tenet. I haven’t even been in my new place a month, and I can’t connect my bank account, and they want to charge extra for attach my card, I can’t change my email, I can’t upload insurance nor do my condition report. My landlord has had to do all this. And then, when I try and call, their phone system hangs up on me after 1 min of listening to their automated system telling me to go to their app for my issues. I finally deleted my account and my landlord is going to try and fix it all. But I’d rather he just went with another company, honestly. Stay away if u can!