Transcarent 17+
Health and Care on Your Terms
Transcarent
-
- Free
iPhone Screenshots
Description
All your care in one place. Instantly connect with a doctor or access Physical Therapy, Medications, Mental Health, Surgery and other benefits from the Transcarent App.
GET EVERYTHING YOU NEED IN ONE PLACE
On your mobile device, anytime, anywhere. Simple to use, with the unbiased information, trusted guidance and easy access you need to make better health and care decisions.
YOUR PERSONAL HEALTH GUIDE 24/7
Answers to your questions from people you can trust. Ask your Personal Health Guide any question about your health and care. They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey. We’re here for you.
CONNECT WITH A DOCTOR IN UNDER 1 MINUTE
24/7 Virtual Doctor Visits. No Copay*. No Cost*. Video or Chat. You choose.
WE MEET YOU WHERE YOU ARE
It’s time for healthcare that comes to you. Say goodbye to uncomfortable waiting rooms. Talk to a nurse anytime. See a doctor where you are. You can even get urgent medical care and other treatments you used to get in the hospital, right in the convenience of your home.
Download Transcarent to get the health and care experience you deserve.
ABOUT TRANSCARENT
We believe in putting people in charge of their health and care experiences. Transcarent’s easy-to-use solution organizes your complete health and care journey in one place.
* Costs may vary depending on your benefits plan
What’s New
Version 4.20.2
Transcarent is a new, different, and better health and care experience that puts you back in charge of your health and care – in as little as 60 seconds, 24/7, from the palm of your hand. This release includes some enhancements, bug fixes and performance improvements.
Ratings and Reviews
My go to healthcare app for the family
This is an extremely useful app to have for all Heath care related needs. Anytime we have an urgent question or need, we have our answers in minutes. It’s really helpful to see my health and benefits info in one place so I can look it up instantly when I need it. Well done!
Not worth your time and the service is subpar
The app is a bit temperamental when trying to upload or fill out the questionnaires. If you expect a quick response from the Transcarent team you are going to be disappointed. Their business hours are also difficult to work with, once you get assigned a care coordinator they will not offer much help and will ask you to call the next day until you get in touch with the assigned individual. I have been trying for 3 days and called four times to reach out for help. I finally gave up and decided to do the surgery on my own and deal with the insurance the old fashion way(by calling them and asking for the details of the expense; and guess what what, it went trouble free and they were very nice).
Developer Response ,
We’re very sorry to hear that you’re unhappy with your experience with Transcarent. For further assistance, and to allow us to learn more about what happened, please reach out to us at 888-293-2939 or message us through the Transcarent app. We’ll be happy to answer any questions you may have and address your concerns in more detail.
Don’t waste your time
This company is trash. They don’t have any idea what they’re actually doing. I had a shoulder injury that needed surgery. My doctor offered me an appointment a few weeks out. Transcarent though, kept pushing their surgery care service. Said they’d cover everything. I was already dreading the surgery bill, so that sounded great. But then they just dragged their feet getting me an appointment, and following up. Meanwhile, my injury was getting worse and worse. After weeks and weeks of nothing, I asked for news, and they said they were still waiting to hear back from a surgeon. I called the surgeon’s office myself, and heard back in a couple of hours.
In the end, I had to schedule my own appointment, and pay out of pocket. This service is totally useless at best, and actively detrimental at worst.
Developer Response ,
We’re very sorry to hear that you’re unhappy with your experience with Transcarent. For further assistance, and to allow us to learn more about what happened, please reach out to us at 888-293-2939 or message us through the Transcarent app. We’ll be happy to answer any questions you may have and address your concerns in more detail
App Privacy
The developer, Transcarent, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Transcarent, Inc.
- Size
- 170.6 MB
- Category
- Medical
- Compatibility
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- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
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English, Spanish
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2024 Transcarent
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.