techtrak 4+

Facility Management Software

Ecotrak Facility Management, Inc

Designed for iPad

    • 2.4 • 23 Ratings
    • Free

Screenshots

Description

Techtrak Service Provider 2 enables field service technicians to manage work orders, create proposals and invoice on the go. Boost business productivity and reduce time spent on administrative office tasks to make your life easier. Say goodbye to spreadsheets, time wasting phone calls and outdated desktop-based software. Drive efficiency, streamline your processes and optimize your service management experience. Get started today.

Built for Technicians on the go
-Fast, modern, user friendly mobile app
-Real-time status updates
-Communicate with customers directly from the app

Visualize your jobs on a map
-Search by nearby, emergency, pending
-Sort by ETA
-View distance

Manage all your work orders in one place
-Work order management
-Create new jobs
-Work order status updates
-Mobile work order alerts
-Filter by priority or status
-Accept or reject work orders

View work order details
-Asset service history
-Add notes, images and attachments
-Update ETA, change status or flag
-Add or update proposals

See the status of invoices in one place
-Create mobile invoices
-View all invoices on the move
-Filter by invoice status

What’s New

Version 3.5.2

New features and enhancements

Ratings and Reviews

2.4 out of 5
23 Ratings

23 Ratings

Electrician 52 ,

Worst

This has got to be the worst app ever. Wish the company I get work orders from would stop using it.
Terrible!!

Nicknametaken1552 ,

Awful app

Our customer started having us use this a couple years ago and is now wanting our techs to use this app directly. It’s awful.

First, it logs you out frequently and doesn’t offer to use your saved passwords.

Secondly, filtering through work orders is just about impossible, so I end up logging into the website instead. I need to see locations where return trips are needed, pending parts, etc.

And the website… We have a nickname for it. “Ecotrak 2 dot no!” The first version worked well, and the “new” version is a big downgrade.

Creating a proposal is way too difficult, unless you know the exact location you’re submitting one for. There’s no option to search for a location.

Viewing the map of locations that have open WO’s shows them all over the place, not accurate at all.

Pricing is shown, so if this is something they expect employees to use, this is automatically a non starter.

And on top of it, they want $1 per invoice?!?!

This is crazy expensive and NOT IN ANYWAY worth it. Invoicing ends up costing us more money, because we have to create the invoice twice. Once in our accounting software and once in Ecotrak.

All in all, this app feels like the final project of a first year computer science student, not a professional company like Ecotrak.

Saj103 ,

Negative stars if possible

Whole thing is pure trash. Getting in between vendors and clients and then charging a dollar per invoice for a system you didn’t ask for your customer started using the garbage, so why should the vendors have to pay you and if you Dont pay you wont know when your client puts in a work order. Its pure garbage

App Privacy

The developer, Ecotrak Facility Management, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

VixxoLink
Business
Vision RFS - Crimson
Business
CorrigoPro
Business
Fexa
Business
KE2 Service Tool
Business
ESCByFieldEdge
Business