Swarm II 4+

Other than this I have no problems with this headset. BUT here recently my headset will randomly blackout with no noise whatsoever. I’ve tried resetting nothing, I’ve tried relighting nothing. After a few seconds it will connect back but here recently it’s been doing it around every 2 minutes and is annoying

Firstly, any item that performs a singular task (in this case a headset that was purchased for an Xbox transmitting sound from that Xbox to the headset) SHOULD NOT NEED UPDATES. ITS A HEADSET.

Secondly, ridiculous that basic controls like mic monitoring or eq are locked behind a mobile app that requires you to use BOTH transmitters to update even if you purchased it just for Xbox. What if I didn’t have another console or computer? What if I didn’t use a phone? Why are you forcing me to use both when I only want/need one to be working properly.

On top of all of that, THE UPDATE DOESN’T EVEN WORK. Both transmitters will be plugged in and it’ll disconnect from one the second the update starts.

For the love of god, make products work out of the box. Why are my controls locked behind an app I need to use on my phone. What does my phone have to do with my headset I purchased for my XBOX. Stop over complicating things. I loved the first gen stealth headset I purchased. Worked right out of the box. Connected instantly. No transmitters. Now you’ve improved nothing and made it unnecessarily complex, in addition to forcing updates for an extremely simple product. Wireless headset technology has existed for almost 2 decades. Never requiring ‘updates’. Turtle beach joining the trend of releasing half baked tech in hopes of fixing it down the line. Nice. Love to see it.

I love the headset and the features it has. Wireless makes things so much easier. I love that I can use my phone to see what settings I have rather than trying to guess. I can’t hear any outside noise when I wear them either. The only problem I have is that the sound control is on the back and when I sit back it changes the sound and makes a beeping sound. Otherwise, all around good headphones for gaming.