Survey Merchandiser 4+

UPDATED: I changed my review to 4 stars because while I didn’t see in the notes that the display audits would be temporary, I could have missed it. I was told that the other visits would be reoccurring, but that could have been a staff mistake. There is still very little communication, but I think that’s just how this kind of thing works. You have to be motivated, you have to be a self starter and really self reliant/confident. If you do the job, you will get paid. That’s one thing I do like about this company. They fairly pay you for all the time you take to do a job (and sometimes there are extra incentives to get it done faster).

I'm not sure if it's a staffing issue or what, but my assignments kept disappearing and then that whole category along with my previously assigned reoccurring promotional display audit visits disappeared. My messages don't get replies anymore, it's almost like they just want new people instead of steady, consistent, reliable people. Yes, I did start one assignment a little late in the day, but I had spent twice as long as originally indicated on 2 projects that day to make the deadline. I'm really bummed because it seemed like this was going really well, and this happens. Maybe it's just an error, but to just delete all the projects with no communication is strange and not a very nice way to treat someone.

Hi - Thanks for your review. The reason those assignments went away is because they were for a training project. There is a limit to how many you can do, and once you've proven yourself, they're no longer available. This was explained in the project details, and we have a large staff that answers everyone. Please feel free to contact me at projectteam@survey.com if you have other questions.

If the two above are a yes for you, then you can actually make some serious money. I started on this app mid March last year and to date I cashed out a little over 15 k. And what’s crazy is I could of made more. I’m in college and at times would accept too many jobs when I had to study. I also don’t really do the resets. Although I may soon. I get offers for 4-8 hour shifts making 15-20 an hour almost daily. The only reason it’s not 5 stars is because at one point they put me on “probation” because I called in support and asked for too many job extensions. As I said I’m in college. So I’d push them back all the time when I had big tests. But nobody at support told me that “hey if you do this too many more times without doing jobs you’ll be on probation”. It lasted a month and missed out on tons of jobs I was regularly getting. So word of advice don’t ask for an extension unless you have an emergency or have already done a good amount of jobs that day. Also support clearly works from home and some of them are very very hard to understand due to poor connection. Other than that the app has actually been a life saver for me. I’m able to study and have a free flexible job with real income on the side.

Thanks so much for the feedback, We appreciate you doing business with us. Regards, Survey Merchandiser.

Some of the staff is amazing, but you’ll never get the same person twice, they do that so they don’t have to be held accountable! They will blow your phone up when they want you to work, but are never there when you need help! Fixing a situation is up to their discretion, so hopefully you get a staff member in a good mood that day! Also If they don’t ask for a certain picture (but it’s required to get paid) and you don’t take it or if your pictures are not perfect, you WILL NOT get paid for your time even tho you do exciting that is asked of you in the app. It doesn’t matter, they will find a way so they don’t have to pay you! Get everything in writing before doing any job on this app and last but not least MAKE sure that your getting your money that was promised cuz they will go up and above to not pay you for something, they look for mistakes so they don’t have to pay you!!! So be careful and keep track of your money! Remember having Five stars and a gold star does nothing for you you get the same exact jobs and the same exact pay as someone who just signed up yesterday! Remember, it’s an app so you’re working for Robot in a sense! If you are an introvert and never want to communicate with your boss this is the perfect app for you, but dont expect to be treated as a person cuz your not your just a number they call to get their money!! Remember that!! Your not special or treated any different then a bot!

Thank you very much for your review. We are thrilled that you loved your experience!