Smart Start Client Portal 4+

Smart Start Account Management

Smart Start, Inc

    • 2.3 • 84 Ratings
    • Free

iPhone Screenshots

Description

Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device or the SMART Mobile device, you can manage your account right from the app.


Existing Clients

Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device.

•Make a payment
•Add or delete payment methods
•View payment history
•Purchase an unlock code
•Manage auto payment
•Add a note to your account
•Upload documents to your account
•Update account/profile information
•Receive account notifications
•Manage communication preferences (newsletters, special offers, updates, etc.)
•Add additional accounts (Ignition Interlock, SMART Mobile)


New Clients

Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment!

•Select a date and time for the installation
•Pick a convenient installation location
•Set up installation appointment reminders via email, text or phone
•Upload required documents
•Watch helpful training videos

What’s New

Version 4.2.0

Bug fixes and performance improvements.

Ratings and Reviews

2.3 out of 5
84 Ratings

84 Ratings

wow. screw this ,

Unreliable

The app fails to notify when payment is due. The payment is monthly, but MULTIPLE times it would tell me my next payment was due in two months.
Besides that, I did however One Time let it slip my mind that I had to pay, and the app NEVER NOTIFIED ME OF THE UPCOMING PAYMENT, even though for other months they would notify me within a week of the payment. The app is unreliable. And obviously the monthly fee of 150$ is RIDICULOUSLY unnecessary.

Customer service is terrible, I “missed a test” because I walked away from my car for a few minutes to let it defrost, but I came back in and blew for the machine and PASSED and it still notified me my car would be locked out in 4 days, despite proving it wrong by immediately PASSING THE TEST AND THEN DRIVING. Called multiple times to sort it out and no one has ever answered, on hold for hours at a time even though I called during their regular hours.
Terrible service, unreliable app, and wallet gauging that borders on extortion

pbpimp06 ,

Horrible

This is a complete sham especially knowing their will let someone drink alcohol and blow in this object vs not shutting the vehicle down it passes when you drink Vodka I know first hand from bing right they’re when it happened. I know I had one from draeger and it most definitely will shut the vehicle down when alcohols is blown in it when driving. It’s truly sad this happens especially knowing in their web sight smart start clames to be the number one alcohol monitoring device.
Knowing what a reputation means

(Yes I know it’s prob not spelled all right and punctuated correct) but it dose not change the fact of what happened and posting this review on iTunes and it means something I feel bad for people who have been under the impression of this crap company

no rainbow ,

Always having problems!!

I had the wires checked and cord changed and still restarts when you move it after blowing and you have to wait again to turn on again! Now i had modular changed because it was bad and took 2 hrs to calibrate it because pictures were never downloaded for months! To make things worse the next morning Nothing! I had to have it towed and lost a days pay of work because no ride and now tow charge and program calling me thinking i did something to it..🤬🤬 no rainbow

App Privacy

The developer, Smart Start, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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