Service Snap 2.0 4+

The Reynolds and Reynolds Company and its affiliates

Designed for iPad

    • 1.8 • 41 Ratings
    • Free

Screenshots

Description

Designed to work with Reynolds Retail Management System, Service Snap 2.0 enhances dealership personnel’s ability to communicate recommended service on a customer’s vehicle. Photos and videos detailing the vehicle condition can be sent to a customer to communicate the need for a repair and why it’s recommended they are done during this service visit. The photos and videos are stored with the repair order and can be referenced at any time. Now, technicians and service advisors can more clearly communicate with customers and keep the service appointment moving quickly.

What’s New

Version 1.5.25

Bug fixes & improvements

Ratings and Reviews

1.8 out of 5
41 Ratings

41 Ratings

juanjzb ,

Camera features are awful

Can’t refocus camera when attempting to take pictures. Frustrating because you have constantly try and move the camera around until it finals decides to focus again. Also why does this app need to have access to ALL my photos on my camera roll. If i want to upload from my roll i cant just limit its access to just the ones I want to upload. Need to fix it because it’s annoying the hoops you have to go through just to upload a picture

Dannyboltz ,

2.slow

Way to take something “update” it and make it worse. The first service snap was more streamlined and user friendly. This new one is trash! You have to search for your tickets, no tag numbers, you can’t see your picture right after taking it. Way more work than the original. This is a classic example of people making something without any input from the people who will actually be using it. I would give it negative stars if I could. Please fix this!

asherduerr04 ,

Poor quality app

I have been using the app for a month and it has so many bugs and glitches. It has a bad interface that doesn’t allow for any editing of any kind. It is hard to find sections throughout the app, and their servers are some of the worst I have seen. The app will crash and randomly delete the videos I try to send through. They have a 2fa login that works half of the time.

App Privacy

The developer, The Reynolds and Reynolds Company and its affiliates, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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