RIU Hotels & Resorts 17+

RIU guest info

Riu Hotels & Resorts

Designed for iPad

    • Free

Screenshots

Description

Your vacation at your fingertips: book, manage your stay and discover exclusive offers, enjoy more for less! The RIU app allows you to do that and much more.

With the RIU Hotels & Resorts app, planning and enjoying your vacation has never been easier. Access a wide range of services designed to offer you an unforgettable stay, all from the comfort of your mobile device.

Stay, Enjoy, Repeat… Your trip starts in the RIU Hotels & Resorts app!

What will you find in our App?

- Quick and easy booking, explore our destinations and find the ideal hotel for your trip. Make reservations anytime, anywhere with total comfort.
- Reservation management, access the details of your reservations, make modifications and efficiently manage your stays.
- Avoid queues when you arrive at the hotel and check in directly from the app.
- Complete hotel information: check activity and show schedules, facility details, menus and much more, all in one place.
- Direct communication with reception for any request you may have during your stay. Book our spa services or your table at the main restaurants. Choose from a multitude of activities and make the most of your stay.
- As a RIU Class member, enjoy special rates and additional benefits throughout the year. And if you are not yet a member of our loyalty program, join now and access all its advantages!

Start your adventure with RIU today! Download the app and take full control of your vacation in the palm of your hand.

If you have any questions or suggestions, contact us at appsupport@riu.com.

What’s New

Version 5.13.1

We constantly review our app to improve and make your experience with us as pleasant as possible.
- We have improved the interface: an even more intuitive and visually appealing experience. Now you can navigate more easily between our hotel options, enjoy a more agile booking experience and access exclusive promotions, all with a fresh and modern design.
- In addition, we have optimized access to services such as online check-in, quick inquiries and the management of your reservations, so you can enjoy a worry-free stay.
With the app, your trip begins the moment you download it.

Ratings and Reviews

4.8 out of 5
13.5K Ratings

13.5K Ratings

Angie's Gadgits ,

RIU Palace Las Americas

This hotel will not disappoint. We had nothing but Great customer service. I lost something when we first checked in and the fella was looking for me over 30 minutes and gave it to me. Then my hubby put his wallet under in the beach towels while we went swimming. It started raining and the towels were soaked. Me not thinking asked for new towels with his wallet tucked into the still folded wet towels. After about 10 minutes Hubby realized he didn’t get his wallet. I frantically went to the towel place to ask if anyone seen his wallet and they hadn’t. So a sweet young lady and I both pulled out all the dirty towels and it wasn’t there. I looked at the last two towels. As I was walking away in tears the young lady was screaming it was stuck in the fold of the last towel I just lightly moved. So my experience with this hotel holds up to the highest of integrity and honesty of their employees. I will forever recommend this hotel to anyone!!!

Forever Greatful… Angie Spradley

Developer Response ,

We are glad you enjoyed your stay! We encourage you to visit the DESTINATIONS tab of our App, there you can find all the places where we have RIU hotels, we would love to welcome you again in any of them!

Riu Fun ,

Riu Palace las Americas

I highly recommend Riu Palace Las Americas i have been there 8 times and continue to love it there. The staff there is amazing. The beach is beautiful and beautiful scenery. There are several places to eat and bars on the property. The food there is great, There is plenty of activities to do during the day and the evening. This resort is clean the staff is always making sure the property is always clean. The staff and the guest staying are very friendly. I never once had a bad trip I can’t wait to go back again soon thank you riu your the best

Jayme Jones

Developer Response ,

Thank you very much for trusting RIU, comments like yours encourage us to continue working day after day to offer you the best service 💕. We hope to have you again in this or any of our RIU hotels! 😄😄😄

AHG822 ,

Very disappointed

This is our second time here in two years and this location has really changed so much. We stayed here June 2022 and enjoyed it. I wouldn’t say it’s a 5 star hotel but it was A good 4/5 the last time we were here. Although it is still clean, it is nothing like it was. Our coffee pot was not cleaned and emptied each day. The room was barely mopped. It seemed like the bare minimum was done. The beds full/queen beds are not fit for two people. My husband and I are not large people and we barely were able to fit on the bed together. The food was absolutely terrible. The selection two years ago was so much better. Now it’s just gross, so greasy and it’s the same thing everyday. I was so disappointed. This is the first time I have ever been to Mexico and disappointed in the fresh fruit. All the fruit was not ripe. I have never seen so many apples in a Mexican resort. This is a tropical paradise, where are the tropical fruits?? Apples?? As far as entertainment, probably the worst I have seen. Riu, you can do so much better.

Developer Response ,

Thank you for sharing your feedback. We will pass your comments on to the relevant department for proper follow-up. While you're on the app store, what did you think of our app? We would love to receive 5 stars for it and know your experience ✨✨✨✨✨✨✨✨✨✨✨✨

App Privacy

The developer, Riu Hotels & Resorts, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

Sunwing
Travel
Palladium Hotel Group
Travel
Iberostar Hotels & Resort
Travel
Meliá: Book hotels and resorts
Travel
Bahia Principe Hotels
Travel
XCARET!
Travel