Reimbursify: File Claims Fast 4+

Big pros: saves time. Claims get into the insurance company database for processing faster. Refilling is a million times easier. Reimbursify customer service by email has always been responsive, helpful, and personalized.
Cons: I wish they had a web app I could use on desktop, which is just easier for doing these claim forms. I’ve had a couple fiddly issues with selecting the correct claim image when filing in the app.

But this app has saved me probably 10 hours of time and at least 2-3 weeks faster claim processing. The biggest benefit to my mind is that you can copy a previous claim and reuse it when you have repeating claims for the same clinician and amount - such as therapists. Cigna had a bad track record of losing at least 2 of 10 claims; which I would not know for a long time and then have to call and check on (and hang on hold for the nice rep in Costa Rica or Philippines to help refile it). Now all I have to do is reuse the previous claim and resubmit it. Game changer.

Submitting out-of-network claims to insurance is the biggest pain in the neck usually. I had to print out the receipt with the claim form, put it into an envelope to mail in, and then wait to see whether it was accepted. When I did this for Aetna last year, I never heard anything, and it wasn’t until this year that I found the page on the Aetna website showing that they had received my claim, but they were waiting on information from my therapist. I never received any notification about this.

So, this year, I learned about Reimbursify from my therapist’s website. I figured I would give it a try, because clearly my previous claim with Aetna had wound up in the dead-letter office. I filed a dozen claims from last year and this year. Within a day, they were submitted to Aetna, and a couple of weeks later, all claims had been applied to my out-of-network deductible! It is easy to see which claims are still processing, and once the EOB comes through, you can move each completed claim to the “completed” pile.

I bought the volume discount package which allows me to file each claim for $2. It is totally worth it compared to the hassle of printing out forms on paper which are impossible to track. Not having the headache of wondering where my claim went off the rails is another reason. This is an indispensable application if you are paying for a therapist.

I cannot thank the team that developed this app enough. In a family of five it has been confusing and time consuming to manage all of our out-of-network claims.

Using this app I no longer have to:

1.) keep track of which forms to use for each out-of-nextwork bill (e.g., medical, specials, behavior health, etc.)

2.) use home supplies (e.g., printer paper, ink, stamps, envelopes, etc.)

3.) keep physical files of the bills that have been submitted and remember to follow up on the status of our reimbursement

Reimbursify does ALL of that for me! Once you enter your insurance information (i.e., initial set-up) it couldn’t be quicker to submit. I timed myself - it takes me less than one minute to file!

I sincerely appreciate that the Reimbursify team provides this service for a nominal fee. Another app that offers help filing out-of-network claims takes a PERCENTAGE of your Reimbursement!! I think it may be as high as 10%. That’s a sizable chunk of change especially when compared to the $1.50/claim that Reimbursify charges!

I cannot say enough about this app! I wish the team that designed Reimbursify enormous success!

P.S. I didn’t even mention how Reimbursify helps you if your claim is rejected. If you have to refile your claim, Reimbursify will not charge you any fee for re-filing!