Qwick for Professionals 4+

Got accepted for my first shift (which was 2 weeks away- they have very limited shifts available so don’t depend on this full time!!!) Uncontrollable circumstances arose on my way to the shift , pushing me back 5 mins. On the app, you can hit the “running a little late” button which is supposed to contact the on-site manager of that job. But of course an error occurred. So I just called the business on my own (found their number on google) no answer so I contacted support through the app. They sent me another phone number to the on-site manager , which I called & still no answer. So I showed up anyway asap (7 mins late)….. Didn’t make the shift but spoke with the manager, she understood and told me to come to the next shift EARLY!! Which I agreed and apologized for my inconvenience.

Got back on the app and was told, that specific company doesn’t want to work with me anymore but I could still work through the app, I will just no longer see their shifts. A couple hours later, I was banned from the whole app. No explanation or reason. Tried to reach out to support to resolve the miscommunication, NO RESPONSE!!

Thank you for reaching out! I would really like to look into this for you and see where we missed the mark! Can you send us a text to 79425 stating you are replying back to a mobile app rating and I will look into this for you.

I love how easy this app is to use. I have been treated professionally by the company so far, and it’s definitely the most intuitive gig app to use (I subscribe to all of them) and I like that you can easily see all info about a shift in a glance, including exact location unlike most other gig apps. There have been some clock out issues, but I remain at the location and keep trying until I am successful. I do think that once the manager has been contacted to come meet with you that you should be able to start the shift - it’s not fair to have to wait 15-20 minutes for others to arrive before you get approval to begin work. Perhaps adding functionality such as an “I’ve arrived” gps button that shows that you are within 100 feet of the building, which then notifies the manager. Having to call the manager outside of the app is a bit unwieldy but not a dealbreaker.

I loved the old design but it was recently updated and, well, it’s hard on the eyes. The font they switched to is difficult, and I’m hoping it is reverted to the previous font or something more legible. The rebrand comes from the mindset that they are trying to mimic the handwriting on BOH tickets according to their press release, which is a clever idea in concept but not in execution. I will update my review to 5 stars for sure if things change to an easier to read font.

Thank you for reaching out and thank you for the review! We appreciate the feedback as well!

I normally never leave a review but it's been weeks since I've been trying to find work. literally so upsetting that it's extremely difficult to find a good environment to make a living these days. Ive download & attended orientation which is a MUST before you can start accepting shifts, also your profile picture also MUST meet every requirement or it will be constantly removed and you'll be asked again & again to retake a photo. So that process was of course annoying. I mention this because I received a notification ( which I screenshotted because I was so shocked to see) you cannot start getting shifts until a profile picture is uploaded!!! Yep. How crazy is that. I mean if I were looking for someone to step in for a period of time why would their looks matter. My first name and last name & DOB is already at public view so on-site management should just ask for an ID to make sure things match up and move on. Anyways, A WEEK HAS GONE BY I HAVE NOTIFICATIONS ON, I CHECK CONSTANTLY DURING THE DAY, EVERYDAY & STILL NO FRICKING SHIFTS. NOTHING. I mean come on!! I went through so many obstacles to even create a profile to their standards, attended orientation, waited " 24 hours" as mentioned in orientation to start seeing avalibe shifts & since then I got nothing. So why is this company called QWICK? Without QWICK service? Don't know... I'll give it another week then back to the drawing board it is :/ thanks a lot

Thank you for reaching out. I can look into this further for you if you would like. Please text us at 79425 stating you are replying to a mobile app rating. Regarding the profile picture, this is something that is asked to be provided by our business partners so that upon arrival and check-in, they can ensure the right individuals are showing up.