QuickBooks Accounting 4+

QuickBooks Online Does Not Integrate With TurboTax

I have to admit my first time using quickbooks I was in awe. I was thinking this company is great. That is until Tax time came around. I mean I get it and see what quickbooks is trying to do. Quickbooks online has a lot of Bookkeeping and Accounting services in it so that you can network with different bookkeepers and CPA’s to handle your books and taxes during tax time. For businesses that prefer it that way then this is heaven for them. However, Quickbooks online fail to realize there are also a lot of businesses that love to do their own taxes, now it becomes a nightmare because somehow Quickbooks Online do not integrate with TurboTax. Then they want to tell you to purchase TurboTax business, and purchase quickbooks desktop and import your data there then blah blah blah What about the business that operate with iPads only they don’t have a desktop. It just sound like a bunch of money scams. No one wants to keep purchasing services they don’t want to use. This company has turned something so simple into the most complicated situation ever. All you have to do is integrate Quickbooks Online with TurboTax that way we can import data and do our own taxes. This company has so much potential but if they can’t fix simple things their future will not be so bright.

Developer Response ,

Hey there, Apple20137. Our Product Development Team is always looking to improve and add new features, so we appreciate your suggestion as our Team is scouring the reviews space. You can always check out where new features are first announced by checking out our blog (https://intuit.me/2L2zqTv). Wishing you all the best. -Kyle, The QuickBooks Team

Too many bugs to be useable

The quick books online mobile app is unusable, especially the quickbooks checking account. Their mobile check deposit only works half the time. The other half, it just fails to deposit with no useable error message. The customer service is no help either, they just tell me to delete and redownload the app. Worse, the checking account seems to have multiple bugs. I had an issue with duplicate transactions, when I called customer support, they told me that they had been having “technical difficulties” and the total shown on my checking account was not correct???!!! Additionally, you’ll notice that the checking account total is different depending on whether you’re looking at the website or the mobile app and which page of the site/app you’re on. When I called customer service about this, they told me it’s because one page is updated but not the other, which doesn’t make any sense. These errors are extremely concerning as the entire point of an online bank account is to see the correct total, so I’ll be switching to a different bank.

Finally, the receipt snap function is cool but buggy. It doesn’t always match the receipt to existing transactions on my quickbooks debut card, so expenses are duplicated. This is a huge pain to correct and I end up spending more time manually reviewing and correcting than if I had just manually entered them in the first place.

Developer Response ,

Hey there, WailuaB. We'd like to help with any and all issues as it relates to the app and both your mobile deposits and receipt snap functions. In order to start this process, we first suggest uninstalling and reinstalling the app itself and seeing if this help with any of the issues presented. From there, please send us an email so that we can help address any and all of the other issues that are currently being experienced (QBCares@Intuit.com). All the best. -Kyle, The QuickBooks Team

No INTUITive integration between various QB versions :(

Had an Apple subscription to QB online since 2013. Worked great, UNTIL QB no longer wanted to support Apple customers in the same way, because, I guess, we were getting the same product at a great deal through an Apple autopay annual subscription. If you order something similar - QB Self-Employed - you can’t easily transfer your data between the platforms. Literally, you export out of QB Online and it only offers you Excel, and importing into QB Self-Employed only allows .csv files with dates and amounts formatted a certain way. I converted the Excel files to .csv files and 1 out of 8 loaded. Then I went on forums and saw that dates and amounts had to be formatted a particular way and only with 3-4 columns of data, meaning date, description, credit/debit for payments - no client, no memo, no check info, basically no details. In essence, they hold your data hostage unless you upgrade at 3-4 times the price. And when I looked at the reviews and rated them by date, I found that almost all of their recent ones are one star. Btw, I’ve printed my chat transcripts with them and spent at least 20 hours trying to fix this with them, so I feel I’ve been patient and loyal (actually used various QB products for about 15 years now), but this is just terribly disappointing, Caitlyn. I hope your operating team sees the fault and creates a solution for its long-time customers and really shows that Intuit cares.