PSO Mobile App 17+

They need to update the app to show how your payments are made (debit card with last four numbers, or last four of bank acct number used).

I made a payment this morning and can’t remember which bank acct I used. Never got a confirmation email after the payment was made either. I also don’t see it showing up in either of my bank accounts, but my AEP acct balance is $0 on the app.
I called PSO and they can’t see how it was paid either.

This seriously needs to be changed. This is f*ing ridiculous. Every other bill I pay shows where the payment was made from except for this one.

Problem 1: Has been occurring since the last update. After being disconnected and paying my power would not be TURNED BACK ON until an additional payment was made. That $1.85 fee racks up AEP.

Problem 2: How come on Fridays, even if i have sufficient amount in the account the business day before, i still get service disconnected? No other days of the week work like that, unless it was a new silent change.

Problem 3: This one has occurred forever and probably will continue to. When going to confirm and review payment (right before submit) sometimes this app will get stuck in a loop and wont go to the review page. You get forced to use the AEPril bot or chat to make a payment. ill adjust my rating if these are fixed.

Glad an app for PSO finally got released. Looks like the long wait was because it’s a high quality utility app. So far, so good. Polished and works well. Definitely better than the Georgia Power app I used before I became an Oklahoma resident. Anyways, I haven’t had any problems paying my bills or looking at usage.