OG&E 4+

Add credit card payment info

It does not allow option to add a credit card payment method, nor to use a credit card for ongoing autopay…only bank account info. I don’t want to link my bank account. I want to autopay via my CC. Can you please add this feature?
It allows me to pay one time via CC…but how cumbersome is that going to be to do that every month. Please add ability to add CC payment and auto pay via credit card.
Thank you.

Doesn’t have checking accnt payment option

First time paying via the app. It only gives me the option to pay using a debit/credit card which they charge for. There is no option for checking account. When I look at my profile it shows my account information but there’s no option to pay by checking. Am I missing something?

Update: I now see there is an option to pay via a checking account. Make a Payment, Payment Method. If you’re already have your checking account set up the info should be there. Or you can add payment. This was not like that before. I pressed all the buttons and drop down menus and did not see that option. Thanks for updating the app.

Developer Response ,

Hi! You can absolutely use a checking account to pay your bills.

From the Pay Your Bill screen, you'll select Payment Method, located above the Credit/Debit card option. There, you can add either a Checking or Savings account.

Please let us know if you have further issues with this and we can investigate.

Do you want me to pay you or not?

First of all how on earth is it that OG&E only first launching their app in 2023. Second the text field for the credit card number dose not support input from password managers or pasting. This adds a significant amount of friction to paying your bill and is extremely user hostal. It seems like maybe they think it’s some sort of data protection measure but in reality I think the product owner/project manager just knows nothing about data privacy best practices and is making things up as they go. Let 1Password enter my credit card number and I’ll come back to change my review.

Developer Response ,

We appreciate the feedback. We’re always looking for opportunities to improve and we'll address this with our app team.