Pivo Play 4+

Best App Support!

I’ve had my Pivo for a few months now, and throughout that time I’ve seen nothing but improvements. Every single time that there is a bug or issue, it’s fixed quickly. The app just keeps getting better, with more capabilities.

What I especially love is that they listen to their users. I’m part of their horseback Facebook group and just in the few months that I’ve had it I’ve seen them take that feedback and use it.

The Pivo and this app are 100% worth it for me. The footage is fantastic, it has a great job tracking and it gets better literally every day. Definitely worth the price. I’ve used it at my barn for a few other people, and so far three others have decided to purchase because they’ve seen it in use. If you’re on the fence, I strongly recommend purchasing.

Developer Response ,

It is delightful to hear such positive words and it’s always a pleasure to serve our users. If you have any suggestions or feedback, don't hesitate to reach out at support@getpivo.com

Will not stay connected

I was so excited to have this produce to live stream my Zumba Fitness classes, however I am having the worst time with the Pod and the app. I paid extra for the silver version but it stops tracking halfway though songs and disconnects. After charging the pod over night with the charge cable it comes with I can only get halfway though a four minute song before it stops tracking (using AI) and the pod disconnects from my phone and shuts off. I even tried using the pod while plugged into a power source and the same thing happens. I ended up taking the pod down and reverting to my old tried and true set up of live streaming and recording. I am using an iPhone 11 Pro Max with the latest iOS version and the latest version of the Pivo app. I don’t know what the issue is but I feel this was a real waste of money.

Update (5/30):

With the new app update I have a whole more problem on top of the previous one. I cannot log into my Pivo account. It doesn’t matter if I try logging in via Facebook, Google or manually, I get a “Failed Internal Server Error”. You cannot use the pivo pod without logging in with an account so basically my Pivo is useless. This is turning into a colossal waste of money. I have had my Pivo for over a week and I have yet to be able to use it for the advertised purposes. If this isn’t fixed soon I will be requesting a refund. I will update my reviews with any resolutions. Until then SAVE YOUR MONEY!! DO NOT BUY!!

Developer Response ,

Hi Nicky! Thank you for your review. For iOS, you cannot currently play music and use the Pivo Pod App at the same time. If you can record your music for your classes using your laptop or another device, then your Pivo Pod should have no problem~!

And we're sorry for the little log-in bug. It is fixed now (with regards to your update).

Pivo Play Not Working After Last Update

I just updated to the latest PIVO play app, on both my iPhone and my iPad. Neither one will connect to the pod. I also have PIVO+ on both ( iPhone and iPad) and both devices are connecting fine with PIVO+. I’ve rebooted both devices several times. And, I’ve uninstalled the app and reinstalled it to no effect. Prior to the latest update, I had no problem getting the app to connect.

Thanks PIVO for taking care of this problem. And thanks for keeping me informed of status.