Pioneer Bank 4+

I used to have so many problems with this app for no reason. Once I wanted to buy a new hat because I was on vacation at sea world. The app stoped letting me log in. I just had to chance it and hoped I had enough money. Conclusion of the story was that I spent to the negative on that hat. Fun times.

4 years later and still in the same place. This banking app is TERRIBLE!!!!! Always locked out of the app and have to call customer service to get back in. I think they are lonely and need someone to talk to since it forces you to do this on a regular basis. Save yourself and get a better bank.

FIX YOUR APP PIONEER ITS THE WORST BANKING APP I HAVE EVER USED.

Try to sign up for a Zelle payment 🙄. Again can this bank please move into this decade???? Why do you feel the need to have people contact customer service on a monthly basis to get basic things done in your account? If you haven’t picked a bank yet you should do better research than I did. 😐 I am constantly locked out of my account with no way to reset my password without calling. You can’t do anything but the absolute basics on the app and that’s only when you can sign in. Now I received a Zelle payment and three hours later I am still trying to get my money. Now I find out I have to wait to verify my account sometime after tomorrow. 😡😬 I HATE this bank. One more thing. All of the good reviews for this are from 9 years ago. 🙄

The app is user friendly and very easy to use. The thumbprint ID feature on IOS is awesome and makes checking my account easier. Now on to the issues. They don’t update very quickly. So you think your still in the positive and then you deposit your check and end up owing double because you were over drafted. The bank won’t fix it because it “takes time for the app to update”. I am sorry but due to the fact the the app is shoddily updated I went very negative in my bank account and got 3 overdraft fees attached to things that on the day my check was deposited had overdraft fees that didn’t post til 2 days later. I feel robbed and the bank itself won’t help at all. So here I sit. Broke. Angry. A negative balance and the only reason I am negative is because this app dose not properly update agains the compute system at the bank. So be glad you even got 3 stars. After this I am seriously debating switching to a better bank with a better updated system.