PGC311 4+

Bad showing for Prince George's County

Support website listed in the app store does not exist.

Don't even think about trying to upload pictures of the issue from an iPhone. That hasn't worked for over half a year.

Good App

This app seems to have many services that you can request. (Bulk trash, dumping report, etc) and has FAQ section snd information section. Had a location feature that if enabled on phone will use your location so you don’t have to enter anything. I like that there is an area that summarizes your history of service request for status. The problem with 3 stars is that the HOME menu button does not work once your at the information and faq page. You can’t get back to request of service once you read it. That should have been tested before release for sure.

Developer Response ,

We are sorry you are having issues with this. Once you click on the Knowledge section it takes you to the web-page for the FAQs and Info. To go back to the home screen of the app click on the PGC311 at the top corner of your screen that should take you back to be able to enter any request through the app. Thank you for your feedback. Please let us know if you continue to have any issues.

Industry Supported Compliance

I’m not completely sold on the Application’s missing *SECURITY Component & use of **COOKIES (Component) as it pertains to:
*Two Factor Authentication
“2-FA” the ability for a User-Subscriber to enlist/assign a 2nd Layer Password to Logon, and I’m not seeing where “Auto Fill” features are made available.