Pacific Premier Bank Personal 4+

I want to thank you all for putting up with me since I moved to Kauai and still only have you as my bank. The Torrance office branch are great and for sure great asset’s to your team! On to a new year and yes I will open up a little account here on the island . It’s about time but keeping you as my main bank. Thanks again! Paula

PPI is not a giant corporate bank. It is not a puny family run operation. It is a relatively small, friendly bank where the tellers recognize their customers and everyone works together to make banking work well and run smoothly.
The online service reflects those values and characteristics. Over the years, I’ve witnessed many changes as the online operation grew with increased opportunities and services. Of course this brought more complexity. But the fundamental character is maintained. As I found I needed help to understand new options online I knew I could count on personal, careful, caring assistance which I have found at the bank and on the phone. I am truly so happy to be a PPI customer.

Don’t get caught in an online SCAM at this bank bc they treat you like a criminal and close your accounts and cause you further pain and shame. I had to go through further humiliation bc my mom still has accounts there. She had to close and reopen her accounts bc my name was associated with her accounts which was a HUGE MESS having to fix all the auto payments and even had to take my 88 y/o mom to stand in the sun in line at the Social security office to fix her check from them. We ended up calling them from the social security office bc the so-called manager never gave her a receipt with her new account number on it! I hate this bank and had banked there for over 50 years but when I take my mom to this bank and they treat me like I’m a criminal. IF IT WAS SUCH AN HUGE MESS I’D SWITCH MY MOM TO ANOTHER MORE ACCOMMODATING BANK THAT TREATS THEIR CUSTOMERS WITH MORE RESPECT!!!!