OSIM uDream 4+

The massage routines available in the app are pretty good, but starting a massage can be very frustrating if you don’t want the default settings. You are required to start each routine in its preset chair position, and you can’t change any settings until after the routine starts. You also cannot change any settings while the routine is paused, so it feels like you have to fight the machine to change any settings. Another annoying design is that you need to keep holding the chair adjustment buttons until it reaches the target position, even for presets like zero gravity, upright and even the required starting position for each massage routine! I have three suggestions to make the app better: 1) Allow settings to be customized BEFORE the routine starts. 2) Don’t force the user to move the chair to the required position for each routine. 3) Users should only need to hold down the position preset buttons for 1 or 2 seconds and then the chair should keep moving until it gets there (comfort, zero gravity, upright and routine start position)

We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Overall it is a good massage chair in terms of quality and functions. User must create account to login, good for tracking and customization. However, the customization part is not user friendly. The control panel on the chair is very limited, beyond basic. Only three modes, not even a full body button. All massage mode are set to 15 min and cannot change. User should be able to customize it to a longer or shorter section.

Hi, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! please wait for new improvement in near future.

Doesn’t allow user to adjust LED brightness on touch panel LED lights are too bright in the dark.

Ambience light - doesn’t remember previous setting to switch off

Volume while playing music even at softest level is still too loud, allow smaller adjustments if possible.

Customised massage doesn’t allow customisation for legs and thighs.

Include dark mode for using at night, current colour scheme is too bright.

Hi Thanks for your feedback, may I know what is the phone model you are pairing with uDream App, LED can be adjustable in the App to switch it on and off and adjust the brightness, the volume can be adjust from your phone volume setting. If you still have any problem, you can email us at apps.support@osim.com.sg and provide more information, we may be able to help you. Thanks