Oracle Field Service 4+

Name: Oracle Field Service
Rating: 4.3 (286 reviews)
Author: Oracle America, Inc.

Oracle America, Inc.

- 4.3 • 286 Ratings

- Free

Description

By installing this app you agree to the End User License Agreement terms at http://www.oracle.com/technetwork/licenses/eula-ofsc-mobile-ios-14-feb-18-4425385.pdf Oracle Field Service Mobile allows mobile workers to easily access, execute and manage work-related activities and ongoing communications from their mobile device. This includes retrieving activities, managing routes, viewing activity details, providing activity updates, managing inventory, communicating with peers, etc. The app works when the mobile worker does not have internet connectivity and automatically synchronizes any actions taken while offline when connectivity is established.
When used with Oracle Field Service Smart Location, functionality is extended to continually gather a mobile workers coordinates when the app is running in the background.

Note: Oracle Field Service Mobile requires an active Oracle Field Service subscription and features will vary based on the subscription services.

Dec 5, 2024

Version 2024.12.01

Support for additional languages added for Mobile app screens
Minor bug fixes

4.3 out of 5

286 Ratings

Health checks on iPhone

Hello and hopefully there is a way to fix this issue again, but unfortunately me as a sub-contractor I need to run health checks. A few health checks everyday and every other time within an hour, but at this time health checks can’t be made. idk why but it seems to be just iPhone issue. Other than the health check problem, and the whole return button being attached to the top and then stays up while you scroll down. also when doing updates the return button completely stops working.

Hi , Thank you so much for your feedback. We have noted your concerns but would require some additional information to resolve these issue. We request you to please get in touch with your system administrator and ask them to open a Service Request with Oracle Support. This will help us gather necessary details. Thanks in advance.

Good product

Works well in the field

Hi Richy , Thank you for your feedback.

IOS issue with app.

Greetings,
I’m writing you to complain about your app after the update that took place three weeks ago. I I’m a sup contractor through Mediacom. We use your app to operate daily. After the update three weeks ago IOS users (iPhones) can no longer pull Health checks for modems on jobs. The button is there but it does not complete the Health check and return result of the health check of the modem. Health checks are a critical part of our job. Please help me by fixing this glitch in your latest update.

We apologize for the inconvenience caused to you. We would like to know some more details about this issue and would appreciate if you could raise a Service Request with Oracle Support. We'll have it checked immediately.

The developer, Oracle America, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Location
User Content
Identifiers
Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Oracle America, Inc.

Size

29.4 MB

Category

Business

Compatibility

iPhone: Requires iOS 11.0 or later.

iPad: Requires iPadOS 11.0 or later.

iPod touch: Requires iOS 11.0 or later.

Apple Vision: Requires visionOS 1.0 or later.

Languages

English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese