MyServiceMac 4+

Impressed!

If you are a loan hawk you will enjoy this app! This app is very easy to use and gives you a lot of data to quickly digest.

Developer Response ,

Fantastic news! Thank you for your feedback, we are glad that you have found the easiness of the App. If you happen to need any assistance, please email us support@servicemacusa.com.

Ignore old reviews

All the other reviews are really old. I just had my loan transferred, first payment effective today, I registered online, and then added this app and logged in with no problem at all. Can see all of my loan info as well as all history. Multiple options for payment, and link to learn about your loan. Hasn’t crashed yet, and I’ve been in and out of it multiple times. 5-stars as of today’s date.

Can’t login

Update: I emailed customer support and got response that they assigned someone to my case a WEEK AGO. And nothing after that. I still can’t login
Can’t even login after updating app.

Developer Response ,

Response to edited review: Regrettably, as initially stated in our review response, we are unable to associate an account number with your username. Therefore, we are unable to research what has occurred. We can also provide assistance via the phone, our toll-free number is 844-478-2622 and our hours of operation are Monday - Friday, 8:30 AM - 8:00 PM, ET, and on Saturday from 9:00 AM to 3:00 PM, ET.

We value your feedback and would like to assist with troubleshooting your ability to access the APP. We are unable to associate a customer account, please email the Customer Advocacy Team at support@servicemacusa.com and we will gladly assist you.