Screenshots

Description

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.

Additional Features:

BILL PAY -

Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device.

ENERGY CONSUMPTION -

View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money.

CONTACT MEMBER SUPPORT -

Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

OUTAGE REPORTING -

With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.

What’s New

Version 24.4.0

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

Ratings and Reviews

3.5 out of 5
25 Ratings

25 Ratings

CynCha123 ,

App down!! UPDATE

I ended up removibg the app and re-downloading it. There must have been an update or something. I think I had to do that before, but don’t understand why. That’s a hassle. No app should have to be deleted and redownloaded! That’s why only 4 stars. Other than that issue, I have no other complaints. If that issue becomes nonexistent, then the app can get 5 ⭐️s. 🤷🏾‍♀️
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Something is wrong with this app. I have tried to login and as soon as I do, the app closes. I have also changed my password to see if that helped, but it didn’t. The same thing happened when I logged in with the new password too. 😕😩

Developer Response ,

We are very sorry that you are experiencing this issue. We would like to help in any way that we can. Please contact us directly at 877-777-9020 (Option 5, then Option 2) so that we can help.

Cirilla2020 ,

Great when it all works!

It’s wonderful overall but recently the projected bill option doesn’t work - kicks into a login page then just loads endlessly. Hope it gets fixed! A delete/redownload didn’t fix.

Developer Response ,

Thank you for your review! There was an issue recently with the Projected Bill feature. We apologize for the inconvenience this caused, but as of this posting, this issue has been resolved. Please check your app again and let us know if you still have any problems directly by calling our Member Services line at 877-777-9020 (Option 5, then Option 2).

cgh2x ,

Love the New Features!

I love being able to see the different ways that I use energy in my home! The new features that MTE recently released help me understand my bill and energy usage better than ever before. Well done MTE!

App Privacy

The developer, Middle Tennessee Electric Membership Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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