Mi Claro PR 4+

To be fair to the App creators the app is good, now the phone service itself is ridiculous! Local calls say they are from Afghanistan or Russia! The system is rigged to constantly call asking for payments, but when it’s for them to fairly give credit for their lack of good service or no service at all they are slow to do that. This company has no shame and are lame for the elderly and disabled.

1. The pay module does not support Apple Pay, the payment gateway is Evertec uses 1980s technology. Adding a payment credit card fails with no reason (Visa)
2. The application loading keeps covering the screen for an unreasonable amount of time even after you can see that the action was completed in the background.
3. Combine this with the wait time required for anything through their phone system and you will die before getting anything solved the 98% of the time
4. Claro harasses with offers through calls and texts, I have been called 5 times in a day. They sell their database to third parties and they do not track their sales efforts
5. In person support feels like dealing with CESCO; in other words, get a day off to spend it in a store to complete anything related to your voice plan.

App is ok, there’s some bugs and glitches one of my main problem is when you have to type for payments or any other things that requires to type it has problems you click the area where you want to type and it doesn’t do nothing and keyboard doesn’t show and you have to try a few times and then later it works, other times you have to move the page or zoom it or whatever so you can click the area where you want to type. The other is they eliminated the Face ID that helps a lot to get in to your account more faster than typing every time the password.