Metrobi Drivers 4+

App is getting better. Having to take pictures of the building is unnecessary though. Sometimes it is hard to get a picture of a building, especially in traffic. Otherwise, no complaints but pay could be a tad bit better.

Thank you for your feedback. Photo of the building entrance is very helpful to prove that delivery was completed at the right street number.

Would give 0 stars if I could. If you are driving a cargo van or bigger stay far away from this app. Way many more options out there regardless. If you like making pennys for a days worth of work this is the app for you but don’t make any pit stops to use the bathroom, grab a bite to eat, nothing! The dispatch will call you all day as if they are breathing down your neck from whatever country they are in. I accepted a 10 stop delivery to see if routes are meant for my company and immediately regretted it. One of the deliveries were missing at pick up and the customer told dispatch that I misplaced it but couldn’t provide proof. Who’s side do you think Metrobi was on? Driver or customer? Long story short my payment went from $130 to $120 for the missed delivery (reasonable) to ZERO. They don’t care about you so make sure you’re driving perfectly out there or you will be blocked from the platform no strike system no nothing BBB is next I need my money

Thank you for your feedback. To avoid situations like the one you mentioned, we advise drivers to take proof-of-delivery photos for each delivery using the Metrobi App. This way, if anything happens, we can always verify it through the images.

We assign a dedicated support representative to each driver during active deliveries. Your calls are promptly directed to the appropriate support rep, who will be more than happy to assist you with any questions.

Hi, I have noticed some functionality problems within the Metrobi drivers app. When I am asked to input my information, I am unable to fulfill this request because after I enter my address, I cannot select from the dropdown of addresses that are displayed. After all, the keyboard layout that pulls up when you click into the field, does not drop and instead, stays dormant, therefore eliminating the visibility of the list of addresses to select the correct one. Another issue is the scroll feature, meaning that I cannot scroll anywhere on the app's screen to see the list of addresses so that I can select the correct one so it gets inputted into the field. Normally, when you try to scroll, the keyboard should automatically drop or at least should still allow you to see the list of addresses as well.

Thank you for reporting this issues. Our tech team has already fixed this bug. If you are still having the same issues, please reach out to us.